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2. Genesys (company) - Wikipedia

   en.wikipedia.org/wiki/Genesys_(company)

   Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was acquired by ...

3. Configuration management - Wikipedia

   en.wikipedia.org/wiki/Configuration_management

   Configuration Management (CM) is an ITIL-specific ITSM process that tracks all of the individual CIs in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage the CM process.

4. Comparison of open-source configuration management software

   en.wikipedia.org/wiki/Comparison_of_open-source...

   A more restricted language is also available which works without needing Consfigurator to be installed on the target. Remote configuration is also supported: the of hosts can be defined with scheme code. Guix Guix integrates many things in the same tool (a distribution, package manager, configuration management tool, container environment, etc).

5. Configuration management database - Wikipedia

   en.wikipedia.org/wiki/Configuration_management...

   A configuration management database (CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items). It is useful to break down configuration items into logical layers. [1] This database acts as a data warehouse for the organization and also ...

6. Software configuration management - Wikipedia

   en.wikipedia.org/wiki/Software_configuration...

   v. t. e. Software configuration management (SCM), a.k.a. software change and configuration management (SCCM), [1] is the software engineering practice of tracking and controlling changes to a software system; part of the larger cross-disciplinary field of configuration management (CM). [2] SCM includes version control and the establishment of ...

7. History of software configuration management - Wikipedia

   en.wikipedia.org/wiki/History_of_software...

   The first software configuration management was a manual operation. With the advances in language and complexity, software engineering, involving configuration management and other methods, became a major concern due to issues like schedule, budget, and quality. Practical lessons, over the years, had led to the definition, and establishment, of ...