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If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it. When you’re done, you might need to restart your computer. The steps to access the repair tool vary depending on your operating system.
If you see a notice to buy, renew, or reactivate your Microsoft 365 subscription when you open Word, Excel, or any other Office application, you'll need to take action in order to keep using Office. Select an error message below to view the steps. Your Microsoft 365 subscription is about to expire, or has expired.
Tip: In Windows 7, you can synchronize your computer clock with an Internet time server to keep the computer clock up to date.To do this, select the date or time in the bottom right-hand corner of your screen, and then select Change date and time settings.Select the Internet Time tab, select Change settings, select Synchronize with an Internet time server, and then select Update now.
Blocking external content helps to prevent Web beacons and other intrusive methods that hackers use to invade your privacy and lure you into running malicious code without your knowledge or consent. What is external content, and why are Web beacons a potential threat?
Here are some things you can try to fix the problem. If the 0x80070005 error started after updating Windows, you can fix the issue by updating the registry. WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system.
When working within Microsoft 365, messages such as Contacting the server for information or Getting your new Office ready for you may appear for long periods of time. This occurs when Microsoft 365 is contacting a remote location, such as a file repository, an email server, a printer, or an Internet location.
When a user runs an Office app, such as Word or Excel, diagnostic information is collected and saved to log files on the user’s device. These log files contain information about the processes and components running in the application, and can help detect, diagnose, and fix issues and help make improvements to Office.
Repairing your Office programs can resolve issues with PowerPoint not responding, hanging, or freezing by automatically repairing errors in the file. Close any Microsoft Office applications that are running. Open Control Panel, and then open Programs and Features.
Document Inspector helps you find and remove hidden data and personal information stored in documents that you plan to share. Here's how to use it. Tip: If you're just looking to print without comments, on the File tab select Print, choose Print All Pages, and clear Print Markup.
Fix your media file that won't play in PowerPoint. For a complete list of supported video formats, see Video and audio file formats supported in PowerPoint. Video: We recommend that you use .mp4 files encoded with H.264 video (also known as MPEG-4 AVC) and AAC audio.
You can remove a hyperlink from a single address, remove many links at once, turn automatic hyperlinks off, and turn off the requirement to press Ctrl to follow a hyperlink. To remove a hyperlink but keep the text, right-click the hyperlink and click Remove Hyperlink. To remove the hyperlink completely, select it and then press Delete. In Excel: