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Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Add, replace or remove AOL account recovery info Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in.
1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code. - We'll send a code to the phone number or email address you provided.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
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This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Sign in to your AOL account to access your email and manage your account information.
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