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Types of dispatchers Emergency dispatchers A dispatcher in Germany at work with an accident involving a tram. An emergency dispatcher, also known as public safety dispatcher, 9-1-1 dispatcher, or public safety telecommunicator receives calls from individuals who require emergency services, including police services, firefighting, and emergency medical services.
Association of Public-Safety Communications Officials (APCO) International was founded in 1935.. APCO serves government functions that provide public safety communications services in areas of law enforcement, forestry, conservation, fire, highway maintenance, emergency rescue and medical services, emergency management, and other activities supported or endorsed by federal, state, local and ...
9-1-1 emergency dispatch center. An emergency medical dispatcher is a professional telecommunicator, tasked with the gathering of information related to medical emergencies, the provision of assistance and instructions by voice, prior to the arrival of emergency medical services (EMS), and the dispatching and support of EMS resources responding to an emergency call.
A public-safety answering point ( PSAP ), sometimes called a public-safety access point, is a type of call center where the public's telephone calls for first responders (such as police, fire department, or emergency medical services / ambulance) are received and handled. It takes calls from any landline, mobile phone line, or VoIP (Voice over ...
Computer-aided dispatch ( CAD ), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. It can either be used to send messages to the dispatchee via a mobile data terminal (MDT) and/or used to store and retrieve data (i.e ...
The Oregon Department of Public Safety Standards and Training (DPSST) is an agency of the government of the U.S. state of Oregon responsible for establishing and enforcing minimum standards and providing training for public safety officers and staff, including law enforcement and fire fighting personnel within the state.
Public Safety Joint Communications Center. The Columbia/Boone County Public Safety Joint Communications Center (PSJC) is the agency that provides enhanced 911 call-taking and dispatch services for Boone County, Missouri. The PSJC dispatches fifteen agencies to approximately 304,000 incidents a year, with over 69,800 being 911 calls.
Maloney interned at San Diego emergency transport company where he saw the need for a more efficient dispatch paradigm. TriTech's first products were for the emergency transport market and was originally named American TriTech but was renamed in 1998 to TriTech Software Systems, as the company's business was not limited to the United States. [2]
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