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  2. Emergency Management Institute - Wikipedia

    en.wikipedia.org/wiki/Emergency_Management_Institute

    EMI develops courses and implements training delivery systems to include residential onsite training; offsite delivery in partnership with emergency management training systems, colleges, and universities; and technology-based mediums to conduct individual training courses for emergency management and response personnel across the United States ...

  3. Brad Cleveland - Wikipedia

    en.wikipedia.org/wiki/Brad_Cleveland

    Brad Cleveland is an author, public speaker, and consultant who focuses on customer experience, call centers / contact centers, [1] technical support centers, social media, and other customer-facing environments. [2][3][4] He was one of two initial partners in ICMI (International Customer Management Institute), [5] joining founder Gordon F ...

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    E-commerce. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...

  5. Northern Warfare Training Center - Wikipedia

    en.wikipedia.org/wiki/Northern_Warfare_Training...

    Northern Warfare Training Center. The United States Army Northern Warfare Training Center (NWTC) is the name of a United States Army Alaska (USARAK) special skills training unit and facility located in Black Rapids, Alaska, managed out of Fort Wainwright. It is the Active Army's only cold region training proponent.

  6. Vocational education - Wikipedia

    en.wikipedia.org/wiki/Vocational_education

    The John F. Ross Collegiate Vocational Institute is an institution of vocational learning in Guelph, Ontario, Canada, considered one of the first in the country. Vocational education is education that prepares people for a skilled craft as an artisan, trade as a tradesperson, or work as a technician.

  7. Telehealth - Wikipedia

    en.wikipedia.org/wiki/Telehealth

    Telehealth is the distribution of health-related services and information via electronic information and telecommunication technologies. [1] It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions. [2][3] Telemedicine is sometimes used as a synonym, or is used in ...

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