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Odoo is a suite of Belgian origin business management software tools that include customer relationship management, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management. During the Odoo Experience event in October 2022, Fabien Pinckaers announced that Odoo would make all applications available ...
Microsoft Dataverse, formerly known as Microsoft Common Data Service until November 2020, is a relational database engine [8] offered by Microsoft as a cloud-based data management software as a service for storing business data. Dataverse is a data storage and management engine serving as a foundation for Microsoft’s Power Platform, Office ...
Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.
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Field service management (FSM) refers to the management of a company's resources employed at or en route to the property of clients, rather than on company property. Examples include locating vehicles, managing worker activity, scheduling and dispatching work, ensuring driver safety, and integrating the management of such activities with inventory, billing, accounting, and other back-office ...
v. t. e. Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply ...
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