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  2. Rosen College of Hospitality Management - Wikipedia

    en.wikipedia.org/wiki/Rosen_College_of...

    The donation spurred others (among them an $18 million matching gift from the State of Florida and $5 million from the Orange County Convention and Visitors Bureau), and the program would once again become an independent school (named Rosen School of Hospitality Management after its major benefactor), with Dr. Pizam being named Interim Dean.

  3. Night auditor - Wikipedia

    en.wikipedia.org/wiki/Night_auditor

    The night auditor carries out the duties of the front desk agent such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling. As well as performing wake up calls and providing concierge services and other duties carried out by a hotel receptionist albeit less frequently than during ...

  4. Harris Rosen - Wikipedia

    en.wikipedia.org/wiki/Harris_Rosen

    Occupation (s) President and COO, Rosen Hotels & Resorts. Years active. 1974–present. Website. Rosen Hotels & Resorts. Harris Rosen (born September 9, 1939, in Manhattan, New York) is an American businessman, investor and philanthropist. He founded Rosen Hotels & Resorts in 1974, and serves as the company's president and chief operating officer.

  5. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    This is the place where customers first arrive in the hotel, where they can check in at the front desk. Employees working in the front desk will also help customers with problems and complaints. [4] The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most ...

  6. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or clients and ...

  7. Travelers waited at hotel front desk. When no one showed ...

    www.aol.com/travelers-waited-hotel-front-desk...

    A group of friends who traveled to Tennessee for a concert were more than ready to check into their hotel late at night — only to find no one working the front desk.

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