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  2. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...

  3. AT&T - Wikipedia

    en.wikipedia.org/wiki/AT&T

    AT&T Inc. (with "AT&T" being an abbreviation for its former name, the American Telephone and Telegraph Company) is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. [5] It is the world's fourth-largest telecommunications company by revenue and the largest wireless carrier in ...

  4. Telax Hosted Call Center - Wikipedia

    en.wikipedia.org/wiki/Telax_Hosted_Call_Center

    Telax Hosted Call Center, is the trading name of Telax Voice Solutions Inc., formerly Telax Systems Inc. A privately held application service provider delivering automatic call distribution (ACD), self-service IVR, business intelligence tools and VoIP services, to a network of enterprises, government organizations, ISPs and other service providers across North America.

  5. RingCentral - Wikipedia

    en.wikipedia.org/wiki/RingCentral

    RingCentral Office. RingCentral Office is a cloud-based PBX system for businesses. [42] RingCentral Office features include call auto-attendant, company directory, call forwarding and handling, multiple extensions, a mobile app for iPhone and Android, Business SMS, video conferencing and screen-sharing, and fax.

  6. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 3 January 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)

  7. AT&T Switching Center - Wikipedia

    en.wikipedia.org/wiki/AT&T_Switching_Center

    AT&T Switching Center. / 34.050750; -118.252614. The AT&T Madison Complex Tandem Office is a 17-story, 79 m (259 ft) building in Los Angeles, California, completed in 1961. With its microwave tower, used through 1993, bringing the overall height to 137 m (449 ft), it is the 29th tallest building in Los Angeles.

  8. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

  9. AT&T Communications - Wikipedia

    en.wikipedia.org/wiki/AT&T_Communications

    AT&T Cybersecurity. Website. www .att .com. AT&T Communications is a division of AT&T that focuses on mobile phone, broadband, fixed line telephone, home security, network security, and business services. The division houses AT&T Mobility, AT&T Internet, AT&T Phone, AT&T Long Distance, AT&T Labs, AT&T Digital Life, and AT&T Cybersecurity .

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