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2. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, [15] and also to satisfy both Customer and IT Provider objectives.

3. Continuous delivery - Wikipedia

   en.wikipedia.org/wiki/Continuous_delivery

   Continuous delivery ( CD) is a software engineering approach in which teams produce software in short cycles, ensuring that the software can be reliably released at any time and following a pipeline through a "production-like environment", without doing so manually. [1] [2] It aims at building, testing, and releasing software with greater speed ...

4. List of version-control software - Wikipedia

   en.wikipedia.org/wiki/List_of_version-control...

   Surround SCM – version control tool by Seapine Software. Team Foundation Version Control – version control system developed by Microsoft for Team Foundation Server, now Azure DevOps Server. Vault – version control tool by SourceGear (First installation can be used for free) Visual SourceSafe – version control tool by Microsoft; oriented ...

5. ITIL - Wikipedia

   en.wikipedia.org/wiki/ITIL

   ITIL describes processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It was designed to allow organizations to establish a baseline. It is used to demonstrate compliance and to measure improvements. There is no formal independent third-party compliance assessment available to demonstrate ...

6. Project delivery method - Wikipedia

   en.wikipedia.org/wiki/Project_delivery_method

   Project delivery method. Project delivery methods defines the characteristics of how a construction project is designed and built and the responsibilities of the parties involved in the construction (owner, designer and contractor). [1] They are used by a construction manager who is working as an agent to the owner or by the owner itself to ...

7. Software deployment - Wikipedia

   en.wikipedia.org/wiki/Software_deployment

   Software deployment is all of the activities that make a software system available for use. [1] The general deployment process consists of several interrelated activities with possible transitions between them. These activities can occur on the producer side or on the consumer side or both. Because every software system is unique, the precise ...