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Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
If you can't sign in to your AOL email account because you've forgotten your username, you can use the recovery phone number or email address linked to your account to recover it. Follow the steps on the Sign-in Helper page to get your username back.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Learn how to troubleshoot common sign-in issues, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, or contact AOL Customer Care for live support.
Learn how to access your AOL account if you forget your password or username, and how to update your password regularly. Follow the steps to use Sign-in Helper, AOL Account security page, or AOL mobile apps to manage your password.
AOL Mail offers secure and personalized email with features like AOL Mail, news, and weather for free. You can also access your email on the go with an iOS & Android app and get help from experts.
"Have you checked your spam folder?" You've probably heard this question before. But perhaps you weren't quite sure what your spam folder even is, never mind how to check it.
Learn why you may be asked to verify your account after entering the correct password for your AOL email. Find out the possible reasons and how to update your recovery options to access your account.