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  2. Identify legitimate AOL websites, requests, and communications

    https://help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Here's how to spot a scam online - AOL

    https://www.aol.com/lifestyle/protect-yourself-email...

    Some examples: They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to ...

  4. How to spot phishing scams and keep your info safe - AOL

    https://www.aol.com/lifestyle/protect-yourself-email...

    They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to submit certain ...

  5. Protect yourself from internet scams - AOL Help

    https://help.aol.com/articles/protect-yourself-from...

    The internet can be a fun place to interact with people and gain info, however, it can also be a dangerous place if you don't know what you're doing. Many times, these scams initiate from an unsolicited email. If you do end up getting any suspicious or fraudulent emails, make sure you immediately delete the message or mark it as spam.

  6. Contact AOL customer support - AOL Help

    https://help.aol.com/articles/account-management...

    In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.

  7. Technical support scam - Wikipedia

    https://en.wikipedia.org/wiki/Technical_support_scam

    The scammer may claim that normally disabled services should not be disabled, when not all services need to be enabled. The scammer may misuse Command Prompt tools to generate suspicious-looking output, for instance using the tree or dir /s command which displays an extensive listing of files and directories.

  8. Overpayment scam - Wikipedia

    https://en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money. The scammer then attempts to convince the victim to return the difference between the ...

  9. Consumer complaint - Wikipedia

    https://en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]