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2. Customer service training - Wikipedia

   en.wikipedia.org/wiki/Customer_service_training

   Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning (web based training), or a blend (blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can discuss ...

3. Doug Lipp - Wikipedia

   en.wikipedia.org/wiki/Doug_Lipp

   Gordon Douglas Lipp (born 1955) known as Doug Lipp is a consultant, [2] speaker, [3] and author [4] based in Fair Oaks, California. [5][6][7] Lipp is an expert in leadership and customer service. [8] He is the CEO and President of G. Douglas Lipp & Associates, [9] a consulting firm. [10] Lipp previously served as head at the Disney University ...

4. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

6. Contact AOL customer support

   help.aol.com/articles/account-management...

   GET. Mail. Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

7. Nancy Friedman - Wikipedia

   en.wikipedia.org/wiki/Nancy_Friedman

   Nancy J. Friedman (born 1939/1940) [1] is an American customer service and telephone skills consultant. [2] She is also known as her business persona the "Telephone Doctor"[2] Nancy Friedman is founder and president of Telephone Doctor, a customer-service training company based in St. Louis, Missouri. [3][4] She also appears as spokesperson in ...