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A new class of online service provider arose to provide access to the Internet, the internet service provider or ISP. Internet-only service providers like UUNET, The Pipeline, Panix, Netcom, the World, EarthLink, and MindSpring provided no content of their own, concentrating their efforts on making it easy for nontechnical users to install the ...
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A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [ 7 ] and also to satisfy both Customer and IT Provider objectives.
Transmission service request. In the electric power industry, a transmission service request is an application requesting a transmission-owning utility to allocate physical capacity in the form of transmission service rights (TSRs) for the transmission of electric power. Every TSR includes at least three components: 1) a point of delivery (POD ...
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