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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. Traditionally done on the phone , technical support can now be conducted online or through chat.
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In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.
However, the ease of which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place. Major search engines such as Bing and Google have taken steps to restrict the promotion of fake technical support websites through keyword advertising.
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