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Learn how to add or disable 2-step verification to sign into your AOL account with an extra security step. You can use phone verification or authenticator app verification to receive a verification code.
Learn why you may be asked to verify your account after entering the correct password for your AOL email. Find out the possible reasons and how to update your recovery options to access your account.
Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
Use a phone number you trust, such as the number on a past statement or a verified number from your phone's address book. Beware of unsolicited messages claiming something’s wrong with your account.
A growing number of these reports mention a scammer gaining or trying to gain access to a verification code in some way. There has been an uptick in calls from concerned consumers to the BBB ...
User being asked to dial a number or a send a message which helps the server identify that the number is genuine and valid. With the advent of smartphones, type 0 or type 1 SMS are also being employed to send the codes which are used to verify the genuine user. Soft tokens generated within the smartphone or push messages can also be used.
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