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Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
An engineering technician is a professional trained in skills and techniques related to a specific branch of technology, with a practical understanding of the relevant engineering concepts. [1] Engineering technicians often assist in projects relating to research and development, or focus on post-development activities like implementation or ...
An engineering technologist is a professional trained in certain aspects of development and implementation of a respective area of technology. An education in engineering technology concentrates more on application and less on theory than does an engineering education. Engineering technologists often assist engineers; but after years of ...
Engineers apply techniques of engineering analysis in testing, production, or maintenance. Analytical engineers may supervise production in factories and elsewhere, determine the causes of a process failure, and test output to maintain quality. They also estimate the time and cost required to complete projects.
In the contemporary era, engineering is generally considered to consist of the major primary branches of chemical engineering, civil engineering, electrical engineering, and mechanical engineering. [1] There are numerous other engineering sub-disciplines and interdisciplinary subjects that may or may not be part of these major engineering branches.
v. t. e. Software engineering is an engineering approach to software development. [1] [2] [3] A practitioner, a software engineer, applies the engineering design process to develop software. The terms programmer and coder overlap software engineer, but they imply only the construction aspect of typical software engineer workload.
Customer engineers are also referred to as customer support engineers or customer service engineers. Most customer engineers provide corporate technical assistance which includes debugging mainframe computers and developing outdated products. Customer engineers need to keep up to date on the latest technical developments in their company's ...
John Smeaton was the first self-proclaimed civil engineer and is often regarded as the "father" of civil engineering. He was an English civil engineer responsible for the design of bridges, canals, harbors, and lighthouses. He was also a capable mechanical engineer and an eminent physicist. Using a model water wheel, Smeaton conducted ...
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