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2. Criticism of Comcast - Wikipedia

   en.wikipedia.org/wiki/Criticism_of_Comcast

   Criticism of Comcast. A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which ...

3. AT&T apologizes for massive system failure but rules out ...

   www.aol.com/t-outage-latest-phone-network...

   TikToker shows airport chaos caused by AT&T outage. Other networks appeared to be hit by AT&T outage. 02:45, Michelle Del Rey. On tracking website Down Detector, as well as in complaints on ...

4. Consumer complaint - Wikipedia

   en.wikipedia.org/wiki/Consumer_complaint

   A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]

5. Telephone slamming - Wikipedia

   en.wikipedia.org/wiki/Telephone_slamming

   The term slamming was coined by Mick Ahearn, who was a consumer marketing manager at AT&T in September 1987. The inspiration for the term came from the ease at which a competitor could switch a customer's service away from AT&T by falsely notifying a telephone company that an AT&T customer had elected to switch to their service.

6. AT&T outage: Company says network is fully restored after ...

   www.aol.com/news/thousands-t-customers-report...

   February 22, 2024 at 3:41 PM. Pau Barrena/AFP via Getty Images (PAU BARRENA via Getty Images) AT&T said on Thursday afternoon that its service has been fully restored after a nationwide cellphone ...

7. AT&T Fined $745K for Customer Service Violations

   www.aol.com/news/2011-03-08-atandt-fined-745k...

   AT&T, according to the state's Department of Public Utility. Skip to main content. Sign in. Mail. 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us. Mail ...

8. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

9. AT&T customers hit by widespread cellular outages in the U.S.

   www.aol.com/news/t-verizon-t-mobile-customers...

   AT&T’s network suffered widespread outages across the country Thursday morning with cellular service and internet down, according to the tracking site Downdetector. AT&T customers hit by ...