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American Airlines, Inc. American Airlines is a major airline in the United States headquartered in Fort Worth, Texas, within the Dallas–Fort Worth metroplex. It is the largest airline in the world when measured by scheduled passengers carried, revenue passenger mile, and daily flights. American, together with its regional partners and ...
2017 United Express passenger removal. On April 9, 2017, at Chicago O'Hare International Airport, four paying customers were selected to be involuntarily deplaned from United Express Flight 3411 to make room for four deadheading employees. [1] One of these passengers was David Dao, 69, a Vietnamese-American who was injured when he was ...
Airline complaints. Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved.
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American Airlines will lay off more than 650 workers including some in North Texas as it overhauls its customer service department.
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