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  2. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    Contact manager. A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses, and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking all information and communication activities linked to contacts.

  3. List of personal information managers - Wikipedia

    en.wikipedia.org/wiki/List_of_personal...

    Free form personal information manager Notion: Cross-platform Commercial Obsidian: Cross-platform Catalyst license Personal Knowledge Base OneNote: Windows, macOS, Web, Android, Windows Phone Freeware: Notes manager org-mode: Cross-platform GPL Integrates with Emacs BBDB for contact management support, web browsers for hyperlink storing support.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. Serena Software - Wikipedia

    en.wikipedia.org/wiki/Serena_Software

    Serena Software Inc. With operations in 11 countries, Serena Software Inc. is an American software company that provides IT management products to enterprises. [3] Serena solutions offer a process orchestration approach and span the areas of development, DevOps and IT management . Serena is headquartered in Silicon Valley, California and has ...

  6. Business relationship management - Wikipedia

    en.wikipedia.org/wiki/Business_relationship...

    t. e. Business Relationship Management (BRM) is viewed as a philosophy, capability, discipline, and role to evolve culture, build partnerships, drive value, and satisfy purpose. [1] BRM is distinct from enterprise relationship management and customer relationship management although it is related. It is of larger scope than a liaison who aligns ...

  7. Business communication - Wikipedia

    en.wikipedia.org/wiki/Business_communication

    Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. [1] [2] It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal ...

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