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In commercial lodging establishments (hotels, resorts, inns, boarding houses etc.), housekeeping is the work of providing a clean, comfortable, safe and aesthetically appealing environment for the guests, and the operational department in a hotel which is responsible for these activities in rooms, public areas, back areas and the surroundings.
“Expect the unexpected,” said Sonia Hara, a housekeeper of 18 years at the Hilton Hawaiian Village, Oahu’s largest resort with 700 workers in the housekeeping department and part of the ...
Room service or in-room dining is a hotel service enabling guests to choose items of food and drink for delivery to their hotel room for consumption. Room service is organized as a subdivision within the food and beverage department of high-end hotel and resort properties. It is uncommon for room service to be offered in hotels that are not ...
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales management ...
Hotels have been adjusting their housekeeping policies post-COVID-19 lockdowns, with various brands shifting toward an opt-in model that provides daily housekeeping only to guests who request it ...
Etiquette experts reveal tipping advice for hotel stays, including when, how, and how much to tip housekeeping. The post Here’s How Much to Tip Hotel Housekeeping appeared first on Reader's Digest.
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