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Field service management (FSM) refers to the management of a company's resources employed at or en route to the property of clients, rather than on company property. Examples include locating vehicles, managing worker activity, scheduling and dispatching work, ensuring driver safety, and integrating the management of such activities with inventory, billing, accounting, and other back-office ...
v. t. e. Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply ...
Intuit Canada ULC, an indirect wholly owned subsidiary of Intuit, is a developer of financial management and tax preparation software for personal finance and small business accounting. Services are delivered on a variety of platforms including application software , software connected to services , software as a service , platform as a service ...
Mobile Field Service April 1999 Geodan EDT Field Service Scheduler and Optimization March 1999 E-Travel Online Business Travel Booking and Management $35 1997: September 1997 Treasury Services Corporation: Banking applications, Financial planning applications 1995: August 1995 IRI Software OLAP products $100 1994: December 2, 1994
Service science, management, and engineering ( SSME) is a term introduced by IBM to describe an interdisciplinary approach to the study and innovation of service systems. More precisely, SSME has been defined as the application of science, management, and engineering disciplines to tasks that one organization beneficially performs for and with ...
Business administration. Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers. [1] : 6–7 It specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product.
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