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The Consumer Services Office is the main point of contact for Californians filing a complaint with the department or requesting additional information about licensees. Offering a live-person call center, the team logs thousands of calls a year and works with licensees to help consumers settle disputes and resolve issues.
Consumer protection in the United Kingdom is effected through a multiplicity of Acts of Parliament, statutory instruments, the work of various government agencies and departments, and citizens' lobby groups. It aims to ensure the market economy produces fairness and quality in the goods and services people buy.
Home-insurance agents may try to assess the ethnicity of a potential customer just by telephone, affecting what services they offer to inquiries about purchasing a home insurance policy. This type of discrimination is called linguistic profiling. There have also been concerns raised about redlining in the automotive insurance industry.
The Office of Consumer Counsel (OCC) is an independent Connecticut state agency located in New Britain, Connecticut, that was created for the purpose of advocating for all utility ratepayers in Connecticut. [2] [3] Since its establishment in 1975 by Connecticut Public Act 75-486, the OCC has served as an independent voice for Connecticut's ...
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The Office de la protection du consommateur is established under the Act with responsibility to ensure the law is obeyed. Its remit, for overseeing the consumer protection laws, in practice comes in two parts: active surveillance of the law, and to uphold trading standards; investigations and judgments on complaints by consumers after the fact.
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Jago Grahak Jago. Jago Grahak Jago ( transl. Wake up Customer Wake up) is a consumer awareness program launched in 2005 by the Department of Consumer Affairs under the Government of India. Under this scheme, various channels were created to spread awareness about consumer rights and to put an end to malpractices by merchants.