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Software maintenance is the modification of software after delivery. [1]As per the IEEE standard glossary of software engineering terminology, software maintenance refers to the process of modifying and updating software after its initial development and deployment, to correct faults, improve performance or other attributes, add new features to meet evolving user requirements, or adapt to a ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
Microsoft TechNet and AIS Software categories. This classification has seven major elements. They are: platform and management, education and reference, home and entertainment, content and communication, operations and professional, product manufacturing and service delivery, and line of business. Platform and management— Desktop and network ...
Guile. Emacs Lisp. JavaScript and some dialects, e.g., JScript. Lua (embedded in many games) OpenCL (extension of C and C++ to use the GPU and parallel extensions of the CPU) OptimJ (extension of Java with language support for writing optimization models and powerful abstractions for bulk data processing) Perl.
Software. Software consists of computer programs that instruct the execution of a computer. [1] Software can be defined broadly to include design documents, specifications, and testing suites. [2] The history of software is closely tied to the development of digital computers in the mid-20th century.
Software as a service. Software as a service (SaaS / sæs / [1]) is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. [2] The distinguishing feature of SaaS compared to other software delivery models is that it separates ...
Software development. Software documentation is written text or illustration that accompanies computer software or is embedded in the source code. The documentation either explains how the software operates or how to use it, and may mean different things to people in different roles. Documentation is an important part of software engineering.
Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...
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