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2. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   They may work in an office with a call center or in retail. [1][2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

3. AT&T - Wikipedia

   en.wikipedia.org/wiki/AT&T

   AT&T Inc. AT&T Inc., simply known as AT&T, an abbreviation for its former name, the American Telephone and Telegraph Company, is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. [4] It is the world's third-largest telecommunications company by revenue and the second-largest ...

4. History of AT&T - Wikipedia

   en.wikipedia.org/wiki/History_of_AT&T

   The history of AT&T dates back to the invention of the telephone. The Bell Telephone Company was established in 1877 by Alexander Graham Bell, who obtained the first US patent for the telephone, and his father-in-law, Gardiner Greene Hubbard. Bell and Hubbard also established American Telephone and Telegraph Company in 1885, which acquired the ...

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

6. 17K AT&T Southeast employees on strike, company says it's ...

   www.aol.com/news/17k-t-southeast-employees...

   There are 17,000 technicians, customer service reps and more employed at AT&T Southeast currently on strike, citing “unfair labor practices." Communications Workers of America (CWA), the largest ...

7. Customer service training - Wikipedia

   en.wikipedia.org/wiki/Customer_service_training

   Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning (web based training), or a blend (blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can discuss ...