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MSME-Champions is a platform launched by the Indian government to help micro, small and medium enterprises (MSMEs) resolve grievances and grow. The portal uses artificial intelligence and machine learning to provide a one-stop solution to MSMEs.
PG Portal is a website that allows citizens to raise their grievances to the central and state governments of India. It was launched in 2007 by the Department of Administrative Reforms and Public Grievances and has a telephonic feedback feature.
E-Daakhil is a website launched by the National Consumer Disputes Redressal Commission in 2020 to facilitate online and offline filing of complaints related to the Consumer Protection Act, 2019. The portal is available across all state consumer commissions and offers various features such as digital payments, online notices, case documents, hearing videos and alerts.
Grievance redressal is a process of receiving and processing complaints from citizens and consumers. Learn about the types of complaints, the steps involved, the challenges and the options for organizations to implement grievance redressal.
Learn about the supreme governing authority of the Indian state of Rajasthan, including its executive, legislative and judiciary branches. Find out the current governor, chief minister, speaker and other head leaders of Rajasthan.
Vishakha case was a 1997 PIL by women's groups against the state of Rajasthan and the central government to enforce the fundamental rights of working women. The court laid down guidelines to deal with sexual harassment at workplace, based on international norms and constitutional articles.
The Bill seeks to confer on every citizen the right to time-bound delivery of specified goods and services and to provide a mechanism for Grievance Redressal.The Bill makes it mandatory for every public authority to publish a Citizen's Charter within six months of the commencement of the Act, failing which the official concerned would face action, including a fine of up to Rs. 50,000 from his ...
A grievance is a formal complaint that an employee raises towards an employer within the workplace, often due to a breach of labour law or contract. Learn about the benefits, disadvantages and international approaches of the grievance procedure in Canada and the United States.