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  2. Salesforce beefing up field service offering with AI - AOL

    www.aol.com/news/salesforce-beefing-field...

    Today the company announced some enhancements to its field service offerings that take advantage of this capability. It calls the underlying artificial intelligence layer on the Salesforce ...

  3. ServiceMax - Wikipedia

    en.wikipedia.org/wiki/ServiceMax

    ServiceMax's cloud-based, mobile-ready field service software solution [buzzword] supports companies across industries to manage work orders, plan and schedule work assignments, and provide mobile technician enablement, contracts and entitlements, proactive maintenance, and parts inventory management. The ServiceMax platform is designed to ...

  4. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    In order to compete with these new and quickly growing stand-alone CRM solutions, established enterprise resource planning (ERP) software companies like Oracle, Zoho Corporation, SAP, Peoplesoft (an Oracle subsidiary as of 2005) and Navision started extending their sales, distribution and customer service capabilities with embedded CRM modules.

  6. SAP CRM - Wikipedia

    en.wikipedia.org/wiki/SAP_CRM

    The SAP CRM applications were initially integrated on-premises customer relationship management ( CRM) software manufactured by SAP SE which targeted business software requirements for marketing, sales and service for midsize and large organizations in all industries and sectors. The first SAP CRM release 2.0 has been made generally available ...

  7. Amazon spends $2.75 billion on AI startup Anthropic in its ...

    www.aol.com/news/amazon-spends-2-75-billion...

    Noah Berger. Amazon is making its largest outside investment in its three-decade history as it looks to gain an edge in the artificial intelligence race. The tech giant said it will spend another ...

  8. NetSuite - Wikipedia

    en.wikipedia.org/wiki/NetSuite

    NetSuite Inc. NetSuite Inc. is an American cloud -based enterprise software company that provides products and services tailored for small and medium-sized businesses (SMBs) including accounting and financial management, customer relationship management, inventory management, human capital management, payroll, procurement, project management ...

  9. Platform as a service - Wikipedia

    en.wikipedia.org/wiki/Platform_as_a_service

    Platform as a service (PaaS) or application platform as a service (aPaaS) or platform-based service is a category of cloud computing services that allows customers to provision, instantiate, run, and manage a modular bundle comprising a computing platform and one or more applications, without the complexity of building and maintaining the infrastructure typically associated with developing and ...

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