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  2. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    Configuration management ( CM) is a systems engineering process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. [1] [2] The CM process is widely used by military engineering organizations to manage changes ...

  3. Configuration Management (ITSM) - Wikipedia

    en.wikipedia.org/wiki/Configuration_Management...

    Configuration Management ( CM) is an ITIL version 2 and an IT service management ( ITSM) process that tracks all of the individual configuration items (CI) in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage ...

  4. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL describes processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It was designed to allow organizations to establish a baseline. It is used to demonstrate compliance and to measure improvements. There is no formal independent third-party compliance assessment available to demonstrate ...

  5. Configuration management database - Wikipedia

    en.wikipedia.org/wiki/Configuration_management...

    A configuration management database ( CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items ). It is useful to break down configuration items into logical layers. [1] This database acts as a data warehouse for the organization and also ...

  6. ITIL security management - Wikipedia

    en.wikipedia.org/wiki/ITIL_security_management

    Table 2.3.1: (Sub) activities and descriptions Implementation sub-process ITIL Security Management Activities Sub-activities Descriptions Implement Classifying and managing of IT applications Process of formally grouping configuration items by type, e.g., software, hardware, documentation, environment and application.

  7. Configuration item - Wikipedia

    en.wikipedia.org/wiki/Configuration_item

    The term configuration item ( CI) refers to the fundamental structural unit of a configuration management system. [1] Examples of CIs include individual hardware or software components. The configuration-management system oversees the life of the CIs through a combination of processes and tools by implementing and enabling the fundamental ...

  8. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    Event Management, as defined by ITIL, is the process that monitors all events that occur through the IT infrastructure. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the IT Infrastructure or the ...

  9. Change management (ITSM) - Wikipedia

    en.wikipedia.org/wiki/Change_management_(ITSM)

    Change management (ITSM) Change management is an IT service management discipline. The objective of change management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents ...