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  2. Configuration Management (ITSM) - Wikipedia

    en.wikipedia.org/wiki/Configuration_Management...

    Configuration Management ( CM) is an ITIL version 2 and an IT service management ( ITSM) process that tracks all of the individual configuration items (CI) in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage ...

  3. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    Configuration management ( CM) is a systems engineering process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. [1] [2] The CM process is widely used by military engineering organizations to manage changes ...

  4. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL describes processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It was designed to allow organizations to establish a baseline. It is used to demonstrate compliance and to measure improvements. There is no formal independent third-party compliance assessment available to demonstrate ...

  5. Configuration management database - Wikipedia

    en.wikipedia.org/wiki/Configuration_management...

    A configuration management database ( CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items ). It is useful to break down configuration items into logical layers. [1] This database acts as a data warehouse for the organization and also ...

  6. Baseline (configuration management) - Wikipedia

    en.wikipedia.org/wiki/Baseline_(configuration...

    In configuration management, a baseline is an agreed description of the attributes of a product, at a point in time, which serves as a basis for defining change. [1] A change is a movement from this baseline state to a next state. The identification of significant changes from the baseline state is the central purpose of baseline identification.

  7. Software configuration management - Wikipedia

    en.wikipedia.org/wiki/Software_configuration...

    Software development. In software engineering, software configuration management ( SCM or S/W CM; also expanded as source configuration management process and software change and configuration management [1]) is the task of tracking and controlling changes in the software, part of the larger cross-disciplinary field of configuration management. [2]

  8. Configuration item - Wikipedia

    en.wikipedia.org/wiki/Configuration_item

    The term configuration item ( CI) refers to the fundamental structural unit of a configuration management system. [1] Examples of CIs include individual hardware or software components. The configuration-management system oversees the life of the CIs through a combination of processes and tools by implementing and enabling the fundamental ...

  9. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    Event Management, as defined by ITIL, is the process that monitors all events that occur through the IT infrastructure. It allows for normal operation and also detects and escalates exception conditions. An event can be defined as any detectable or discernible occurrence that has significance for the management of the IT Infrastructure or the ...

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