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From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.
Click Account Security. 3. Click Disable security questions. 4. Click Yes, secure my account. 5. Click Continue. If you'd like to remove your security questions as recovery information from your account, you can disable them by deleting them from your Account Information settings.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Let's get you into your account. Tell us one of the following to get started: Sign-in email address or mobile number. Recovery phone number. Recovery email address. Continue. AOL.
Static KBA, also referred to as "shared secrets" or "shared secret questions," is commonly used by banks, financial services companies and e-mail providers to prove the identity of the customer before allowing account access or, as a fall-back, if the user forgets their password. At the point of initial contact with a customer, a business using ...
Shop it: LastPass Premium, part of Yahoo Plus Secure, risk-free for 30 days, subscriptions.yahoo.com Read more from Yahoo Life: Beware of these 5 bad password habits — and how clean up them up now
1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code. - We'll send a code to the phone number or email address you provided.
The 2013 data breach occurred on Yahoo servers in August 2013 and affected all three billion user accounts. The 2014 breach affected over 500 million user accounts. Both breaches are considered the largest ever discovered and included names, email addresses, phone numbers, birth dates, and security questions—both encrypted and unencrypted.
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