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Centralised Public Grievance Redress and Monitoring System. Public Grievances Redressal is one of the flagship initiatives for the reformation in governance started by the Indian central government through addressing the grievances of general public. It was created in June 2007 by the Department of Administrative Reforms & Public Grievances.
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
MSME-Champions. MSME-Champions is a technology-driven centralized control room, grievance management, and information platform launched by the Ministry of Micro, Small and Medium Enterprises (MSME) under Government of India. The Prime Minister of India, Narendra Modi launched the Champions portal on 9 May 2020.
Complaint system. A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes. Complaint systems in the US have undergone significant innovation ...
Niva Bupa Health Insurance Company Limited (Niva Bupa) is an Indian health insurance company, founded in 2008. It is headquartered in New Delhi, India.. Niva Bupa Health Insurance Company Ltd. (formerly known was Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), an Indian private equity firm, and the UK based ...
Grievance (labour) A grievance is a formal complaint that is raised by an employee towards an employer within the workplace. There are many reasons as to why a grievance can be raised, and also many ways to go about dealing with such a scenario. Reasons for filing a grievance in the workplace can be as a result of, but not limited to, a breach ...
The Insurance Regulatory and Development Authority of India ( IRDAI) is an autonomous [1] and statutory body under the jurisdiction of Ministry of Finance , Government of India. It is tasked with regulating and licensing the insurance and re-insurance industries in India. [2] It was constituted by the Insurance Regulatory and Development ...
Ensure that the management team approves a grievance redressal policy document; All complaints should be logged through the Integrated Grievance Management System (IGMS) portal of the authority; Every insurer should have a Grievance Redressal Officer. His contact details must be provided in all communications with insurance carriers