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  2. Genesys (company) - Wikipedia

    en.wikipedia.org/wiki/Genesys_(company)

    Genesys Cloud Services, Inc. ( Genesys ), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [3] and was acquired by ...

  3. Microsoft Configuration Manager - Wikipedia

    en.wikipedia.org/.../Microsoft_Configuration_Manager

    Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory . Configuration Manager supports the Microsoft Windows and Windows ...

  4. Software configuration management - Wikipedia

    en.wikipedia.org/wiki/Software_configuration...

    Software development. In software engineering, software configuration management ( SCM or S/W CM; also expanded as source configuration management process and software change and configuration management [1]) is the task of tracking and controlling changes in the software, part of the larger cross-disciplinary field of configuration management. [2]

  5. Comparison of open-source configuration management software

    en.wikipedia.org/wiki/Comparison_of_open-source...

    Chef is a configuration management tool written in Erlang, and uses a pure Ruby DSL for writing configuration "recipes". These recipes contain resources that should be put into the declared state. Chef can be used as a client–server tool, or used in "solo" mode. ISconf Tool to execute commands and replicate files on all nodes.

  6. Configuration management database - Wikipedia

    en.wikipedia.org/wiki/Configuration_management...

    A configuration management database ( CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items ). It is useful to break down configuration items into logical layers. [1] This database acts as a data warehouse for the organization and also ...

  7. Configuration Management (ITSM) - Wikipedia

    en.wikipedia.org/wiki/Configuration_Management...

    Configuration Management ( CM) is an ITIL version 2 and an IT service management ( ITSM) process that tracks all of the individual configuration items (CI) in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage ...

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