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411 — local telephone directory service; some telephone companies provide national directory assistance. 511 — traffic, road, and tourist information; 611 — telephone line repair service (formerly 4104), wireless operator customer service (formerly 811) 711 — relay service for customers with hearing or speech disabilities
The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
In contrast to emergency numbers, which are always toll-free, calls to such services may or may not be charged. Landline telephone companies' customer service numbers have been normalized as 103, followed by a two-digit code. For example, Embratel customers contact the company's customer service dialing 103–21. [13]
A number offering a directory inquiries service allowing people to request to be put through to a mobile phone number was established in June 2009. [14] 118 800 proved to be controversial, however, when it was revealed that it was making available 15 million mobile numbers that it had bought from market researchers. [15]
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In 1965, many Israeli phone numbers had six digits, but some had five, according to the Tel Aviv–area phone book. [1] There were ten area codes at that time: 02 Jerusalem, Bet Shemesh; 03 Tel Aviv, Petah Tikva, Rehovot, Ashdod; 04 Haifa and western Galilee; 051 Ashkelon; 053 Netanya; 057 Beersheva and most of the Negev; 059 Eilat; 065 Afula, Nazareth; 063 Hadera, Zichron Yaakov; and 067 ...
Due to the number's association with adult services (Telkom's dial-up Internet service, Telkomnet Instan at 080989999 being a major exception) premium-rate phone services have come under public scrutiny and regulatory crackdown, most notably in May 2015 following rash of spam text messages enticing mobile phone users to dial them.
Before 1993, telephone numbers would consist either of a two-digit area code and a six-digit subscriber number in cities and large towns, for example, (02) 412702 in Oslo, [1] or a three-digit area code and a five-digit subscriber number in smaller towns, for example, (034) 83000 in Larvik.
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