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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Christianity (/ k r ɪ s tʃ i ˈ æ n ɪ t i, k r ɪ s t i ˈ æ n ɪ t i /) is an Abrahamic monotheistic religion based on the life and teachings of Jesus Christ.It is the world's largest and most widespread religion with roughly 2.4 billion followers, comprising around 31.2% of the world population.
Customer integrated system. A Customer integrated system (CIS) is an extension or hybrid of the transaction processing system (TPS) that places technology in the hands of the customer and allows them to process their own transactions. [1] CIS represents a way of doing business at substantial savings; customers save time and organizations can ...
The pre-election period is the period in the United Kingdom between the announcement of an election and the formation of the new elected government. It affects civil servants, who must be politically impartial, preventing central and local government from making announcements about any new or controversial government initiatives that could be seen to be advantageous to any candidates or ...
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Services Marketing: definitions. The American Marketing Association defines service marketing as an organizational function and a set of processes for identifying or creating, communicating, and delivering value to customers and for managing customer relationship in a way that benefit the organization and stake-holders.
Management information system. A management information system (MIS) is an information system [1] used for decision-making, and for the coordination, control, analysis, and visualization of information in an organization. The study of the management information systems involves people, processes and technology in an organizational context.