Greyhound

Greyhound bus tickets

Get cheap bus tickets online

Address and Contact

Our team has prepared everything to make your experience on the website as simple, secure, and easy as possible. But if you still need to contact Greyhound, just use the most convenient channel for you!

Email: ifsr@greyhound.com

Email:Greyhound
ifsr@greyhound.com

Location: Greyhound Lines, Inc P.O. Box 660362 Dallas, TX 75266

Website: www.greyhound.com/

Website:Greyhound
www.greyhound.com/
Go by bus

Most searched routes and schedules

Check out the most searched bus routes and schedules by Greyhound passengers, including the most popular destinations and the main cities served by the company for leisure or work trips

FAQ

Top passenger questions

Based on the main doubts and frequently asked questions from Greyhound passengers, we have compiled a complete list of answers to help you on your next trip. If you still have questions, please contact our support team.

Accessibility and Special Needs

When traveling with Greyhound, passengers with mobility issues can request assistance during booking or at the station. Greyhound provides accessibility features such as wheelchair lifts, boarding assistance, and accessible seating to accommodate passengers with special needs. The staff is trained to assist passengers with mobility challenges, ensuring a safe and comfortable journey.
Greyhound is committed to providing a comfortable and inclusive travel experience for all passengers, including those with special needs. Facilities such as accessible restrooms, priority seating, and assistance with boarding and disembarking are available. Additionally, passengers can request assistance with luggage and other accommodations as needed.

Customer Support and Feedback

You can contact Greyhound customer service by calling their toll-free number or by reaching out through their official website's contact form. Additionally, you can connect with them via social media for assistance.
Greyhound addresses customer complaints and feedback by providing a dedicated customer service team that is available to address concerns, offering a structured process for submitting complaints, and actively seeking feedback to improve their services.
Common issues faced by Greyhound customers may include ticketing problems, schedule changes, and service quality. These are typically addressed through proactive customer support, resolution-focused policies, and clear communication to ensure customer satisfaction.

Pet Policy

Yes, passengers can travel with pets on Greyhound buses. Greyhound allows small domestic dogs and cats to travel on the bus with their owners.
The requirements and guidelines for bringing pets on board Greyhound buses include providing a secure and well-ventilated pet carrier, ensuring the pet is clean and well-behaved, and complying with local and state health regulations. Owners are responsible for the pet's behavior and cleanup during the trip.

On-Board Experience and Amenities

Greyhound offers various amenities to ensure a comfortable and enjoyable journey, including reclining seats, onboard restrooms, free Wi-Fi, power outlets, and air conditioning.
Yes, Greyhound buses are equipped with charging ports, Wi-Fi, and clean onboard bathrooms to enhance the travel experience.
Greyhound has implemented enhanced cleaning protocols, requiring face coverings, and promoting social distancing to prioritize passenger health and safety during travel.
Greyhound offers a selection of snacks and beverages for purchase during the journey, ensuring that passengers have access to refreshments when needed.
Passengers traveling with infants and toddlers on Greyhound can benefit from priority boarding, onboard restrooms equipped with changing tables, and the ability to bring a child safety seat on board.
Passengers are allowed to bring personal food and non-alcoholic beverages on board Greyhound buses, making it convenient for individuals to have their preferred snacks during the trip.
Greyhound offers in-transit entertainment with the ability to stream movies, TV shows, and music on personal devices through the free onboard Wi-Fi.
Yes, passengers can access streaming services on board Greyhound buses using the complimentary Wi-Fi available during the journey.
Greyhound provides various premium features such as extra legroom, priority boarding, and on-demand movies and entertainment options for an enhanced travel experience.
The capacity of Greyhound buses varies, but they are designed to accommodate a significant number of passengers comfortably and safely.

Safety, Insurance, and Emergency Procedures

Greyhound does not offer travel insurance options directly. However, passengers can opt for third-party travel insurance providers to ensure coverage for their bus travel with Greyhound.
Greyhound prioritizes passenger safety with stringent safety protocols. The company follows regular maintenance schedules for their vehicles, employs highly trained drivers, and adheres to strict safety standards set by regulatory authorities.

Rewards, Affiliations, and Special Programs

Yes, Greyhound offers the Road Rewards program which allows frequent travelers to earn points for every trip, and get discounts and free tickets as they accumulate points.
Regular travelers with Greyhound can benefit from the Road Rewards program, earning points for every trip, getting exclusive discounts, and eventually receiving free tickets.
Greyhound has partnerships with certain travel organizations and clubs, offering special discounts and benefits to members of these groups.
Yes, Greyhound offers gift cards and travel vouchers which can be used to book tickets or services, making them a great gift for travel enthusiasts.

Pricing, Payment, and Tickets

Greyhound offers various pricing tiers for tickets, including standard fare, Economy Extra, and Flexible fare. Each tier provides different benefits and flexibility for travelers. It's best to review the specific details of each tier when booking to determine the most suitable option for your travel needs.
Yes, passengers have the option to pick up 'will call tickets' at the Greyhound station. When booking a ticket, select the 'will call' option, and then visit the designated station to collect your ticket before your scheduled departure. Be sure to bring a valid ID and the booking information for ticket retrieval.
Printed tickets are not mandatory for Greyhound travel. Passengers can present their electronic tickets either on their mobile devices or as a printed copy. It is advised to have the ticket readily accessible for easy validation before boarding the bus.

International Travel

When traveling with Greyhound across international borders, it is essential to carry valid identification, such as a passport or other government-issued ID. Additionally, passengers crossing international borders may be required to present visas or other travel documents, depending on the specific route and destination. It is recommended to check with the appropriate authorities for the latest requirements to ensure a smooth travel experience.

Special Travel Options and Seasonal Services

Greyhound offers special routes and services during major holidays and peak seasons, catering to increased travel demands. These services may include additional routes, extended schedules, and special promotions to accommodate the surge in passengers.
Greyhound provides services for special events such as festivals, concerts, and sports events. These services are designed to offer convenient transportation options for attendees, with scheduled routes and dedicated services to and from event venues.

Luggage and Special Items Transport

Greyhound allows passengers to bring one piece of luggage and one carry-on for free. The luggage should not exceed 62 inches when adding the total exterior dimensions (length + width + height) and should not weigh more than 50 lbs (23 kg). Additional luggage may incur fees.
Passengers with extra luggage may request to bring additional items by paying an extra fee. It is recommended to inform Greyhound in advance to ensure the availability of space for the extra luggage.
Yes, Greyhound allows passengers to bring bicycles and sports equipment on the bus, subject to certain guidelines and fees.
Passengers can bring bicycles on Greyhound buses for an additional fee, but they must be properly encased in a protective package and must not exceed the maximum allowed dimensions. Sports equipment also follows specific guidelines and may require an additional fee.

Routes, Schedules, and Travel Planning

Greyhound offers popular routes such as New York to Boston, Los Angeles to Las Vegas, Chicago to Minneapolis, and many more. These routes are frequented by both tourists and commuters seeking affordable and comfortable bus travel options.
To find the schedule for a specific Greyhound route, visit the Greyhound website, use their mobile app, or contact their customer service. Simply enter your departure and arrival locations, and the website will display available schedules, including departure and arrival times.
Planning a trip with multiple Greyhound routes is easy. Utilize their website or mobile app to search for each leg of your journey. Make sure to consider layover times and transfer points to create a seamless and enjoyable travel experience.
Greyhound's schedule includes a wide range of departure times to accommodate the needs of their passengers. Schedules vary depending on the route and day of the week, so it’s important to check the website or contact Greyhound for specific schedule information.
Yes, a valid photo ID is required to board a Greyhound bus. This could be a government-issued ID, such as a driver's license, passport, or a state-issued identification card. It's important to have this ID ready when purchasing tickets and boarding the bus.
Yes, having a valid photo ID is essential for bus travel with Greyhound. Traveling without a valid ID may result in being denied boarding. It's important to ensure that you have the necessary identification before embarking on your Greyhound journey.

Travel Interruptions and Cancellations

Greyhound's policies regarding travel interruptions and delays are designed to provide passengers with updated information and support. By communicating timely updates and addressing passenger concerns, Greyhound aims to minimize inconveniences caused by interruptions and delays, ensuring a smooth travel experience.
In the event of unexpected delays, Greyhound may provide compensations such as vouchers for future travel or refreshments. Additionally, Greyhound aims to assist passengers by providing updated travel information, alternate transportation options, and clear communication regarding the situation to minimize inconvenience and frustration.
Greyhound handles delays and cancellations by prioritizing passenger safety and comfort. The company provides updated travel information, assists passengers in rebooking or finding alternate transportation, and offers compensations when necessary. By addressing the situation promptly and efficiently, Greyhound aims to minimize the impact of delays and cancellations on passengers.

Special Travel Needs and Services

Greyhound offers business travelers a convenient and cost-effective way to travel, with comfortable seating, onboard amenities, and flexible schedules. This makes it easier for professionals to travel for meetings, conferences, or other work-related events while staying productive and relaxed throughout the journey.
Greyhound provides various travel options for digital nomads and business travelers, including flexible ticketing, onboard Wi-Fi, power outlets, and comfortable workspaces. The company also offers affordable travel packages and passes that cater to the needs of frequent travelers.
Greyhound provides corporate travel solutions, including corporate accounts, discounted fares, and customizable travel packages. These services are designed to streamline business travel for companies, providing convenience, cost savings, and dedicated support.
Greyhound offers special accommodations for senior citizens, including priority seating, assistance with boarding and luggage, and discounts on fares. This ensures a comfortable and hassle-free travel experience for older passengers.
Yes, senior citizens can enjoy discounted fares and special rates when traveling with Greyhound. This allows them to save on transportation costs while benefitting from the comfort and convenience of Greyhound's services.
Greyhound offers discounted or complimentary tickets for infants, depending on the specific travel route and itinerary. This makes it more affordable for parents to travel with their infants and young children.
Greyhound has policies and guidelines in place for traveling with children, including age restrictions, supervision requirements, and ticketing details. These policies ensure the safety, comfort, and convenience of both the children and their guardians during the journey.
Greyhound provides group discounts and special rates for travelers planning to journey together. Whether for leisure or business purposes, group travel offers cost savings and the convenience of traveling as a cohesive unit.
Yes, Greyhound can accommodate large groups and private bookings, offering dedicated services and support for group travel arrangements. This ensures that groups can travel together seamlessly and enjoy the benefits of traveling with Greyhound.
Greyhound offers special rates and services for students and young travelers, providing them with affordable and flexible travel options. These include discounted fares, student passes, and additional amenities tailored to the needs of this specific demographic.

Booking and Managing Your Journey

Booking a ticket for Greyhound is a convenient process. You can easily book online through the Greyhound website or mobile app. Additionally, tickets can also be purchased at Greyhound stations or authorized agents in person.
Greyhound provides various discounts and loyalty programs such as the Road Rewards program. Passengers can earn points for every trip, and redeem them for free tickets and companion discounts. Additionally, Greyhound offers discounts for students, military personnel, and seniors.
Greyhound allows ticket changes or cancellations. However, it's important to review the fare conditions as change and cancellation policies may vary based on the type of ticket purchased. Refunds may be subject to certain conditions.
Greyhound offers an e-ticket option for passengers. After booking, travelers receive a confirmation email with the e-ticket details. Passengers can then simply show the e-ticket on their mobile device to board the bus. It's a convenient and eco-friendly alternative to traditional paper tickets.
Greyhound accepts a variety of payment methods including major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, cash payments are accepted at Greyhound terminals and authorized agencies. Online bookings also allow for payment through PayPal.

Stay informed!

Already know Greyhound?

Greyhound Bus Lines Overview & FAQ's

Since Greyhound started in 1914, the company rapidly it became the most extensive North American intercity bus service.

This operation is about 123 routes and daily serving over 3,800 destinations.

Most in the United States and also in Canada and Mexico.

It Headquarter is based in Dallas, Texas and serves in most of entire North America continent.

Known as the most significant bus operator and an affordable travel option to nearly 18 million passengers every year.

It is a unique national company.

Just for being the only one which has scheduled intercity bus serving in all most all continent.

In the United States, Greyhound has two partner companies.

They are BoltBus and Peter Pan.

They operate in Northeast & Western regions (Boston, New York City, and Washington, D.C. / Vancouver, BC, Seattle, Portland / Los Angeles, San Francisco Bay Area and Las Vegas).

YO!BUS is serving Chinatown area in Northeast (Boston, Philadelphia, and Manhattan's Chinatown).

Competing in this mass transportation market, Greyhound launched in 2010 a premium service.

It is available to more than hundred bus routes across the country.

It is called Greyhound Express.

A “city-to-city” daily operation, focused on connecting far out places to larger cities.

Greyhound Fleet Services

Greyhound has redefined the bus travel experience.

You shall find brand new amenities to make your travel experience more comfortable and safe.

All buses are environmentally friendly than ever before.

The upgraded fleet redesign is to ensure the best and most reliable ride for all customers.

Almost all fleet comes with comfortable three-point safety seat belt.

All Greyhound buses come well equipped for your comfort.

You will travel by bus with excellent air conditioning, clean restroom, and headrests reclining leather seats.

Also with footrests and tinted windows for sun blocking.

The company is now providing all previous premium amenities free of charge to all customers.

Whether it is WI-FI, extra legroom or power outlets.

Greyhound Express

This modality is a low-cost bus trip, between cities, starting at just US$ 1,00!

It is all about to get faster to your destination with no stops, or with fewer ones.

This service is available now 900+ city pairs.

Greyhound provides some pleasant independent stations with waiting rooms.

Greyhound Connect

This service type connects passengers from bus stops at small and rural cities.

It connects this bus stops with central stations in the major cities.

Some buses are not from leading Greyhounds fleet.

They are smaller sized buses not equipped with restrooms.

Greyhound Charter Services

This category is a bus freightage service nationwide.

It is available for groups, schools or any particular trip interest.

Buying Tickets

How much is a Greyhound ticket from New York-NY to Washington-DC? Find 52 daily bus schedules starting at $10

How much is a bus ticket from San Francisco-CA to Los Angeles-CA? You find 23 regular bus schedules from $1 to $55 per seat

How much is a bus trip from Boston-MA to New York-NY? There are 23 daily bus schedules lower than $20 per single trip

How much is a bus booking from Los Angeles-CA to San Francisco-CA? There are 23 bus schedules available for daily trips costing from $18

How much is a Greyhound ticket from Miami-FL to Orlando-FL? Get a one-way ticket up to $64.00 from about 38 bus schedules leaving from Miami

Online with Credit Card

You can book trips in advance directly on Greyhound website.

There's variety of payment methods such as credit cards and debit cards.

Online With Cash

You can book your ticket and pay with cash.

Choose this option during the online process.

After finished it, redeem your bus pass at a participating retailer.

Over Phone

This service is available only for U.S. customers.

Call 1-800-231-2222, a toll-free number.

Use your credit card to conclude a transaction.

At Terminal

You can find a vast variety of Greyhounds terminals around the country.

There you can directly buy your tickets at the kiosks.

Using self-service machines dedicated to purchasing or ticket pickups.

For buying tickets, is accepted a variety of payment methods.

From cash, major credit cards, debit cards and traveler's check.

Be aware that money orders are not accepted.

International Customers

All international customers may buy in advance using Will Call online ticket system.

Alternatively, just buy directly from at any Greyhound Station when on American ground.

Call 214-849-8100, between 5 a.m. to 1 a.m., if you are an international customer without toll-free access.

Deals & Discounts

Advance Ticket Purchase

If you buy your ticket with seven or more days in advance, you can save big on your trip.

The discount is up to 50% on fares.

Note the this is not available for holiday periods and cannot combine other discounts.

Family & Friends Discounts for Bus Tickets

Buying one adult ticket, with more two buddies or family members makes you save up to 50%.

However, it has to be at least with three days in advance from departure date.

Children Free Tickets and Discounts

Every child under 12 (twelve) years old, traveling with an adult, are eligible to get a special discount.

If the child is under 2 (two) years old, it is a free traveling while accompanied by someone with at least the age of fifteen.

If the child is between 2 (two) to 11 (eleven) years old, it gets a 25% ticket discount.

Be aware that all reductions estimates are basing on full adult fare rates.

Student Discounts

All students on vacations, back home or back to school have a 20% discount on all available nationwide trips.

Just have to be using the Student Advantage Discount Card.

Military Discounts

All active and retired military, including dependent family members, are eligible to get a 10% discount on all nation bus routes.

If ticket price exceeds the amount of US$ 259,00 for a round trip, this is the highest fare you will pay.

For veteran discounts, please check the company website for the specific regulation.

Senior Discounts

All passengers at the age of 62 years old or more are eligible to get a 5% discount on all available Greyhound bus trips.

Greyhound Road Rewards Program Info

When you join this program, you can get points for every time booking bus on Greyhound.

Just adding the program, you already get 10% off to use on your first bus trip.

You can get a discount even if you book the bus on the same day.

Depending on the bus destination or if i i's a round trip, you already start making 2 (two) points.

If the ticket is flexible fare, your acquisition jumps to 6 (six) points.

Most new point levels, unlock new rewards.

Resuming it, the more you travel, the more points you collect.

Moreover, the more points you have, the more discounts and rewards you are eligible.

However, how to collect points?

The number of points you accumulate depends on the type of fare you buy.

- 1 (one) point for each one-way trip for Economy fares

- 2 (two) points for each one-way trip for Economy Extra fares

- 3 (three) points for each one-way trip for Flexible fares

However, what do you get exchanging points? With 6 (six) points, you can get:

- 15% off on booking bus

- the companion pass for a second traveler.

- 10% off food at any Greyhound Station

With 10 (ten) points, you can get:

- 20% off on your bus ticket

- the companion pass for a second traveler.

With 16 (sixteen) points, you can get:

- free bus ticket anywhere Greyhound has a stop or station!

Ticket Refund and Exchanges

Be aware that not every bus ticket is refundable.

It is related to the bus ticket type, refundable or non-refundable.

Refundable bus tickets, can be refundable as it says and be exchange without extra fees.

If you chose non-refundable bus tickets, forget about any refund.

You still can change it for another bus ticket spending US$ 20,00.

Remember, all exchanges are available according to schedule availability.

Travel Insurance

Before taking a trip, passengers need to pay attention at some points about its travel.

Besides all information about bus tickets dates, ticket fares, schedules, departure and arriving addresses.

It is crucial that travelers look for more details about available travel insurances.

It does not matter if it is a short or long bus trip, even if it's a regular journey.

Travel insurances guarantee safety and integrity in every emergency situation.

Like a traffic accident, disease or another kind of health problem.

Beyond protection and help in cases of luggage theft or loss and trip cancellation.

There are various types of travel insurance.

Like health insurance, luggage insurance, and others.

Usually, health insurances include medical emergencies and treatments.

Including hospital stays and, in some cases, urgency travel back home.

Luggage insurances guarantee a covering in the event of theft or baggage loss.

Greyhound bus carrier offers luggage insurance for all passengers.

In a case of lost or damaged when riding in a Greyhound Bus.

You might want to take out insurance if your luggage goods are more expensive than the offered compensation.

Passengers can protect their baggage up to a maximum of $1,000 per person.

This insurance does not include items checked as overweight, oversized or excess baggage.

All travelers will need to pay a 'declared value charge' for these.

For more details about this fare, check it at Greyhound's site.

Trip Tips

Boarding on Bus

All boarding procedure takes about 15 to 30 minutes before departure.

Please be aware and arrive at the terminal gate at least an hour before departure.

So you can take care of ticketing confirmation and baggage dispatch.

Traveling to Mexico and Canada

Have with you a valid U.S. passport.

Photo identification is required to get inside Canada or Mexico by bus.

Travelers will not get into the United States coming from Canada or Mexico, if without proper documents.

Have in hand a Western Hemisphere Travel Initiative (WHTI) compliant travel documents.

Please check the U.S. Customs and Border Protection Website for more details on requirements for leaving or entering the U.S.

Flexible Cancellations

Cancellation Policy

cancellation_policy policy

Greyhound Bus travel cancellation policy:

  • If you purchased an Economy ticket, it is non-refundable and non-exchangeable.
  • Economy extra tickets can be exchanged to another date and time. This must be done before the original travel date and time. A $20 fee applies.
  • If you purchase a flexible ticket, then you can cancel the ticket anytime before the departure time and obtain a full refund. There is no fee for changes to Flexible tickets.
  • In the case of not showing up for your trip or cancelling after the departure time, no refund will be provided no matter what type of ticket you have.
  • Partial refunds are not provided. If you've used any part of your ticket, you cannot get a refund for the unused parts.
  • If your trip is cancelled or delayed by Greyhound, you may request a refund or to be re-accommodated onto the next available bus.
  • If cancelling a flexible fare, the refund will be credited to the original form of payment within 7-10 days.
  • If your bus is cancelled due to weather conditions or other unforeseen circumstances, you should contact Greyhound directly for any available remedies. They do not guarantee arrival or departures times due to unpredictable circumstances.

Smooth Luggage

Luggage Policy

luggage_policy policy

Greyhound Luggage Policy

  • Each paid passenger is allowed to bring one checked piece of luggage. This must not exceed 62 inches when adding the total exterior dimensions and should not be heavier than 50lbs (22 kg).
  • Up to three additional pieces of luggage can be checked for a charge of $20 each, $35 each for extra overweight between 51lbs and 75lbs, and $40 each for extra oversize luggage (63 inches to 75 inches).
  • Greyhound may refuse luggage apparent weight or size that is over the limit.
  • Two small bags can be brought onboard as carry-on luggage. Each must not exceed 25 lbs (11 kg) and should fit in the overhead compartment or beneath your seat.
  • Urgent or valuable items such as money, medication, electronic devices, documents should be carried in your personal item.

Extra Taxes on Luggage

  • No extra taxes are applied to luggage as they are included in the initial fare. However, extra charges are required for additional or overweight luggage as mentioned above.

Allowed and Prohibited Items Inside Greyhound

  • Allowed: Personal items such as a purse or small backpack, food and drink in closed containers, portable electronic devices, etc.
  • Prohibited: Hazardous materials, alcohol, drugs, weapons, and oversized items that do not fit under your seat or in the overhead bins.
  • Specific items such as skis, fishing equipment, and non-folding wheelchairs can be checked but may be subject to additional charges.
  • The company has the right not to accept items that are not securely packed in a suitable container.
  • For air travel purchases, federal law prohibits transporting any items in your checked or carry-on luggage that are perceived as dangerous. This includes a gun, ammunition, firearm parts, fireworks, explosive substances, etc.

Pet-Friendly Guidelines

Pet Policy

pet_policy policy

Greyhound Pet Policy

  • Only service animals are allowed on Greyhound buses.
  • A service animal is defined as any animal that is individually trained or able to provide assistance to a person with a disability; or any animal that assists persons with disabilities by providing emotional support.
  • Documentation may be required of passengers needing to travel with an emotional support or psychiatric service animal.
  • Service animals must be on a leash or in a carrier, be under control of the passenger, and not pose a direct threat to the health or safety of others.
  • Service animals must be housebroken.
  • If the service animal’s behavior poses a direct threat to the health or safety of other customers or staff, Greyhound has the right to refuse acceptance.

Types of Pets Allowed

  • Service animals such as dogs, cats and miniature horses which are trained to perform tasks for individuals with disabilities.
  • Emotional support animals if individuals have necessary documentation.

Types of Pets Not Allowed

  • Any pets other than the service or emotional support animals are not allowed; this includes non-service dogs, non-service cats, reptiles, birds, and rodents.
  • Any service animal that is not under control of the passenger, not housebroken or poses a direct threat to health and safety of others.