''Excellent timely service provided... With their service, they were able to remove a pesky auto payment from a financial service. The issue was rectified within 24 hours, and I would most recommend this site and would not hesitate to use them again. Money well spent! Thanks again. Tom''
Thomas - Woodside, NY
''They did an excellent job to cancel a membership for me which I accidentally joined. They not only canceled the membership, they also secured a refund for me from the company. Thank you very much for your big support!" I appreciate your involvement and all the best to you''
Elke - Sun City West, AZ
''Thank you so very much for all of your help in this matter. I know I couldn’t have done the job that you did for me. Again, thank you for providing a wonderful service and I will surely tell my friends about what you did for me so that if they need help in the future they know where to get it. Warmest regards, Glenn''
Glenn - West Chester, PA
What exactly are the services you provide? |
| We aim to be the one-stop resource for hard-to-cancel services like free trial, post-transaction marketing and other re-bill scenarios. We also provide help for customers who don't have the time to handle their own cancellations. In most cases, our service is a great deal especially when you have to hunt down contact information or there is no clear-cut way to cancel a service. If you have budgeting concerns in general, our bill negotiation service is an excellent option - simply contact us by email, phone, or support request. |
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How much do you charge? |
| We charge a $37 convenience fee per cancellation. |
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Can you get me a refund from the vendor I am attempting to cancel? |
| We make every effort to secure refunds on your behalf whenever possible. However, we cannot guarantee refunds. Any refunds will be issued by the vendor directly. |
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What happens after I pay my convenience fee? |
| After you submit your cancellation request and pay the convenience fee, a cancellation specialist will contact you via email within 72 hours to obtain more detailed information about your cancellation request. To expedite your cancellation, include basic personal information plus your current email address on your request. Once we receive your response, we’ll move forward with the cancellation process. When your cancellation has been processed, expect to see a follow up e-mail with the status of your request. |
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What is your refund policy? |
| We give refunds with no questions asked when your situation is as follows: 1) We were unable to find or contact the company from which you are trying to cancel services. 2) We are unable to successfully cancel the subscription or membership. 3) You made a duplicate payment or request for services. Refunds will not be issued if a certified letter was sent. We do not issue refunds for payments over 90 days old. We do not automatically refund. Please contact us by phone, email or support request and ask for a refund. Request a refund by contacting our support department by submitting a support request at our 'Contact Us' page. In your request, please state your reference number, email on file and the reason you're requesting a refund. |
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PO BOX 371680 SUITE 90776 Denver, CO 80237 |