Hotels Getting Rid Of In-Room Phone Books
Filed under: Journeys
Last year I wrote out about hotels getting rid of the Bible, now it looks like some are ditching another standard hotel item, the phone book. Omni Hotels has announced that they will eliminate phone books, recycling their current stock of 30,000 phone books will be recycled. The hotel chain found that no one uses the phone books and they just take up drawer space. USA Today also notes that Hyatt hotels, Hyatt Place, Kimpton hotels and several chains operated by Starwood Hotels, Westin, Sheraton, Aloft and Element, have also stopped having phone books in the rooms and instead offer them by request at the front desk.These days travelers are more likely to look up what they need on a laptop or smartphone. Unfortunately Omni only offers free WiFi in the rooms for its loyalty program members, guests who aren't loyalty program members still have to pay $9.95 per day. I think it's fine if hotels get rid of phone books, I just wish they'd give us free WiFi instead.
