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Swiss Deluxe Hotels, Synonymous with Quality and Luxury

Filed under: Luxury Travel & Hotels

Mount Cervin Palace hotel in Zermatt is a member of Swiss Deluxe Hotels, the leading association of luxury hotels in Switzerland.
Planning an escape to Switzerland and in need of a luxury hotel? Look no further than Swiss Deluxe Hotels , which is synonymous with exclusive quality and superlative standards.

Swiss Deluxe Hotels, more formally known as the Association of Swiss Deluxe Hotels, comprises 39 of the most prestigious five-star hotels in all of Switzerland, of which 17 are city hotels and 22 are resort hotels. Each property must be independently run, or as a member of a hotel chain, be mainly autonomous.

Member hotels include The Dolder Grand and the Savoy Baur en Ville in Zurich, the Gstaad Palace, the Four Seasons Hotel des Bergues and the Le Richemond in Geneva (recently renovated and a member of the prestigious Rocco Forte Collection). In St. Moritz, members include the Suvretta House, the Carlton Hotel and Badrutt's Palace Hotel in St. Moritz (a Luxist Awards nominee for best international ski hotel).

Luxury in the Bush - 10 Ways to Safari in Style

Filed under: Luxury Travel & Hotels

Sanctuary Zambezi Kulefu Camp
These days, when you hear the phrase "I'm going on an African safari," roughing it doesn't necessarily come to mind. Those with the wherewithal to get themselves to Africa usually also have the means to make their trip a pretty comfortable one, even in the bush.

If you're like me, you find that almost disappointing. It doesn't seem fair to impose a luxury hotel on the wilderness of Africa, and it definitely doesn't seem right to destroy natural resources just to make the bush more amenable to wealthy guests. But, consider that some of the money from those guests goes to support the national parks and the local communities, as well as protect the natural resources. Consider that they bring not only money, and lots of it, but that they are there to experience, not destroy, the wildlife.

I still had my apprehensions about this balance when I embarked on my recent trip to Zambia, where I visited four Sanctuary Retreats camps on a tour with Abercrombie & Kent, a Luxist Awards' Nominee in the Best Adventure Getaway Category. To my surprise and delight, I found the most exceptional juxtaposition of immersion in the wild and modern convenience and comfort I have ever seen. I had heard that the Sanctuary Retreats camps were designed to be eco-friendly, but I couldn't have imagined just how seamlessly they fit into the landscape, and how natural and harmless their remarkable luxuries felt.

Here are ten ways A&K and Sanctuary Retreats make the bush luxurious -- and how they protect the environment and local communities while doing so.

1. Location, location, location.

With the exception of Sanctuary Baines' and Stanley's Camp, all Sanctuary Retreats properties are located within national parks. This make for impossibly pristine surroundings -- and allows the camp managers to be stewards of those surroundings. In most camps, the wildlife is so present that you can hear various animals wandering around your tent or room at night. They definitely don't seem to mind the guests being there.

2. Hot water.

Hot water is definitely a luxury when you're in the bush -- and Sanctuary Zambezi Kulefu Camp (above) keeps it eco-friendly by using solar power to heat the water.



3. Size matters.

Each camp obeys strict regulations as to how many people and guestrooms it can have. As a result, you are always in an intimate group of travelers (the maximum number of guestrooms I experienced was 14 at Sussi & Chuma). This not only keeps the camps' footprints small, but ensures that the staff can keep an eye on all the guests. This both protects the safety of the guests and the safety of the surrounding wildlife -- and gives the experience a highly elite feel.

The Hotel Concierge: How to Get the Best Experience

Filed under: Luxury Travel & Hotels, Services

One of the most valuable amenities offered by luxury hotels the world over is also one of the most under-used: the concierge. Sure, lots of people stop at that little desk in the lobby and ask for directions or a restaurant recommendation, but few take advantage of the full spectrum of what a good concierge can offer. Here are a few tips making the most of the experience.

Choose the Right Hotel
No matter how awesome a concierge may be they can still be limited by the name they represent. The better the hotel the more effective your concierge will be at getting you impossible to land show seats or last minute reservations at the new hot spot because being an insider will only get them so far -- when push comes to shove the concierge that works for the more prestigious hotel (and therefore sends the bigger spenders) will always be the vendor's favorite. In a round-about way you get what you pay for.

Call Ahead
Before your trip even starts call ahead and share your itinerary. Concierge's are local so they can give you a heads up on any particulars about the area and help fine tune your plans in ways a regular assistant can't -- like letting you know about opportunities that require advance planning or giving you ideas for filling in free time. Calling ahead can also qualify you for special deals and discounts in some cases, and at the very least it will give the concierge a leg up on securing tough reservations.

What Does a Hotel Concierge Do?

Filed under: Luxury Travel & Hotels

One of the most valuable assets a luxury hotel has, the concierge is there to help make a guest's stay a happy and memorable one. Indeed, concierges are trained professionals who services run the gamut from the mundane (message handling) to the extraordinary (such as getting hard-to-find tickets to the latest Broadway show).

To learn more about the importance of a concierge, we sat down with Spencer H. Wadama, who is the General Manager of The Surrey Hotel, the tony and newly renovated boutique hotel located on Manhattan's upper east side. Spencer previously served as the general manager of the Ritz-Carlton in Sharm El Sheikh (Egypt).

According to Wadama, The Surrey Hotel's staff of concierges, for example, regularly make special arrangements for their guests, often before the guest has even arrived at the hotel. "They give you an opportunity to experience a destination in a better, more authentic way," says Wadama. "They are a priceless amenity."

Ever wondered how much to tip a concierge for his or her services? Here what Wadama has to say about this subject in this Luxist Awards video.

Safe Summer Travel is All About Planning

Filed under: Luxury Travel & Hotels

vacationMemorial Day weekend marks the beginning of the busy spring and summer travel season, and whether you're planning a road trip with family or an exotic getaway with friends a little planning will go a long way towards making your trip a safe one.

For Road Trips
Pack an emergency kit See this post for a list of essentials and adjust it for the summer months by taking out the blankets and adding in fresh drinking water.

Get your car serviced before you go to reduce the chances of a breakdown.

Invest in a reputable roadside assistance service to prevent a bad situation from getting worse if you do have a breakdown or get a flat tire.

Should You Tip the Housekeeping Staff at a Hotel?

Filed under: Luxury Travel & Hotels

How to Tip a hotel housekeeperTipping housekeepers, bellmen, concierge staff and others in a luxury hotel is a topic even experienced travelers ask about. How should staff be tipped? How often should you tip them? How much should you tip?

Robin at AAA New England says "Housekeeping receives $3-$4 a day, only if you choose to tip. You should tip daily, because staff changes. Leave cash in a sealed envelope (most hotels offer stationery and envelopes in guest rooms), and write "for the chambermaid" on it. You may put the cash in the hand of whomever you're tipping. Tip the bellman about $2 for each bag, or more. Tip the concierge depending on how hard he worked for you. For example, if you want to have dinner in an exclusive restaurant and can't get the reservation yourself, tip the concierge $5 -$10 if they get you in..depending where you are, the money you leave may be very appreciated. When I was in Mexico five years ago, I left $10 with the housekeeper. She started to cry and hugged me so hard. Workers are paid really low wages, our tips are so great to them."

How Does Sunscreen Work?

Filed under: Cosmetics and Fragrance

According to the Centers for Disease Control, skin cancer has become the most prevalent form of cancer in the United States. To prevent against this threat, more and more people are turning to the regular use of sunscreen. The Sun protection industry has taken off; sunscreens are now found in makeup, clothing, lotions, even in lip balm. However, all sunscreens are not created equal.

Sunscreens work by absorbing, scattering, or reflecting sunlight off of the skin. Organic chemicals found in sunscreen, such as para aminobenzoic acid (PABA) and oxybenzone, absorb the Sun's ultraviolet rays before they have a chance to penetrate deeply into the skin. Other chemicals, namely zinc oxide or titanium oxide, are reflective particles that reflect incoming ultraviolet radiation away from the skin.

Unfortunately, although sunscreens provide a significant amount of protection from the sun, these chemicals are not 100% effective. Even after the application of sunscreen, all sun exposure carries with it some risk.

To minimize the risk from the sun's harmful rays, use of a "broad spectrum" sunscreen is recommended. Broad spectrum coverage refers to protection from both UVA and UVB rays – two different forms of ultraviolet radiation from the Sun. According to the Centers for Disease Control, UVA rays are the most common kind of sunlight at the earth's surface. UVA rays penetrate past the outer layer of skin and can lead to premature aging, damaged connective tissue, and an increased risk of developing skin cancer. Most UVB rays are absorbed in the atmosphere, but those that reach the surface of the earth contribute to the tanning and burning of skin. As such, UVB rays also contribute to a person's risk of developing skin cancer.

In addition to selecting a sunscreen that has broad spectrum coverage, a high Sun protection factor, or SPF, is recommended. SPF is a number which helps determine how long a person can spend in the Sun. According to Anne Marie Helmenstine, Ph.D., SPF only indicates protection from UVB rays, those rays responsible for the tanning and burning of the skin. It does not indicate protection from UVA rays, which can also lead to skin cancer and premature aging. A higher SPF indicates that more UVB rays are reflected or absorbed by the sunscreen, decreasing penetration of those rays into the skin.

SPF is simply a multiplication factor. If a person can spend 20 minutes in the Sun before getting burned, using a sunscreen of SPF 10 would allow that person to stay 200 minutes, or 10 times 20 minutes in the Sun before becoming burned. An SPF 15 sunscreen would allow that person to stay 300 minutes, or 15 times 20 minutes, out in the Sun before becoming burned.

This post was contributed via Seed.com, AOL's new platform for freelance writers.

Should You Tip a Concierge? (with video)

Filed under: Luxury Travel & Hotels

Part Merlin, part Houdini, how is possible for the concierge at your hotel to get you tickets to a sold-out show or a reservation at a restaurant that would have been utterly impossible for you to do so on your own?

One of the most valuable assets a fine hotel has, the concierge is there to help make a guest's stay a happy and memorable one. But have you ever been baffled by whether or not you are supposed to tip the concierge if he or she has done something special for you?

To find out these answers, we sat down with Spencer H. Wadama, who is the General Manager of The Surrey Hotel, the tony and newly renovated boutique hotel located on Manhattan's upper east side. Spencer previously served as the general manager of the Ritz-Carlton in Sharm El Sheikh (Egypt). The Surrey Hotel's staff of concierges, for example, regularly make special arrangements for their guests, often before the guest has even arrived at the hotel.

According to Spencer, "The amount is really to your discretion, and what is the appropriate amount really depends on the service that was provided," he says. "It is very appropriate to tip a concierge if you had a special request that you knew was difficult to get access to."

In America, tipping is a way of saying "thank you", but tipping is not expected in all countries, such as in Japan, where tipping is not part of the culture.

The amount you tip should take into account the city where the hotel is located; for example a tip in New York should be higher than a tip in Cleveland, for example, to compensate for the difference in the cost of living.

When you approach a concierge, take a look at the lapel of his or her uniform. If you notice a pin that resembles a small set of gold keys, he or she is a member of an elite organization called Les Clefs d'Or, a French term that translates into "keys of gold". If that is the case, you can be assured that you are dealing with a seasoned professional. Curious about whether you should tip the housekeeping staff? Find out how to do so here.

A Beginner's Guide to Sportfishing

Filed under: Luxury Travel & Hotels, Sports

On warm weather spring getaways fishing can be a great way to get out on the water and do a little something different. Sportfishing can be a very rewarding activity if it is done correctly the first time. After the first outing on the high seas, the rest is normally smooth sailing. First, find a local saltwater fishing club or a lodge. You can typically find ads for these in a phonebook, by word of mouth, or on some forums online. However, be prepared to cough up a fair amount of money, as charters can cost up to $150 per person. Next, call the company and find out what kind of boats they have available for day or half day rental. When fishing in a group, a 35-foot boat should do just fine.

Depending on the target species, types of bait can vary greatly. Try your luck with cut mackerel or pogies, available at most local bait shops. If going fishing without a guide, you will definitely have to get your hands dirty preparing bait. The preparation of cut bait is fairly simple. All you have to do is cut a baitfish into three or four pieces depending on the size of the target species. Next, put a hook into the piece of bait so that the hook goes around the spine of the fish. Remember to put a weight of about 1 ounce on the line about 2 feet closer to the rod tip than the bait. Recommended line strength is about 30 pound test.

The Five Sacred Rules of All Private Golf Clubs

Filed under: Sports

Whether you're playing in Maine or New Mexico some things remain the same: the five sacred principles of how to behave at a private golf club. Each club has its own set of etiquette standards but these 5 rules apply everywhere.
  1. Never throw a golf club in anger. Ever.
  2. Don't change your shoes in the parking lot. It's tacky. Head to the locker room, that's what they're there for.
  3. No blue jeans. Not even really nice, expensive ones.
  4. Take your hat off when indoors or sitting down to eat.
  5. Turn off your cell phone when on the course or in the clubhouse.
These are the basics that can be applied no matter where you go in the country, but if you're new to a particular course it is best to find out before you play what the particular etiquette standards are at that club. Some clubs are much stricter than the above list (i.e. no cell phones anywhere on the property, no swearing, women must wear skirts, etc) and you don't want to assume and embarrass yourself by inadvertently making a major social blunder.

The Best Airlines and Airports for Smooth Travel

Filed under: Luxury Travel & Hotels

There's never a good time to experience travel delays, but no matter how thoroughly and carefully planned a trip might be, hangups and slowdowns always manage to pop up somehow. Airline travel is particularly riddled with schedule-related frustrations, and although there's no 'silver bullet' solution you can minimize inconvenient delays by traveling through the airports and on the airlines that have the best reputations for being on-time.

The airline with the fewest delays (according to numbers gathered by Travel & Leisure) is Hawaiian, but unless you're traveling to Hawaii you won't be able to enjoy their lovely 89.5% on time average. Thankfully other top contenders are a little more accessible, however, with Pinnacle and Southwest bringing in the top 3 with 83.4% and 83% averages respectively. (See the complete best and worst airlines list here.)

As for airports, Salt Lake City (SLC) is the #1 place to leave from (or to stop over at, as the case may be) with only 12% of their flights experiencing delays or cancellations. Portland (PDX) comes in at number two with 15%, and both Washington D.C. (DCA) and Minneapolis/St Paul (MSP) score 16% and so are tied for 3rd. (See the complete best and worst airports list here.)

Unfortunately geography often limits what options are available to travelers, but with these numbers in mind you can make the best choice and avoid as many frustrating inconveniences as possible. And in case you're wondering (which I'm sure you are) the single worst airline for delays is Comair with only 70.1% of its flights arriving on time, and the single worst airport is a three-way tie between Philadelphia (PHL), Atlanta (ATL), and Washington D.C. (IAD) all with 22% delay averages.

What's the Best Way to Research a Luxury Vacation?

Filed under: Luxury Travel & Hotels, Video


Luxist Awards asked three of our Expert Panelists, all veterans of the travel industry, about the best ways to research a luxury vacation.

How important is word of mouth? Do travel agents still play a key role? How important is the Internet in the research process? Are websites, including Facebook and TripAdvisor, gaining in their importance?

Adam Stewart, chief executive of Sandals Resorts International; Nikheel Advani, Chief Operating Officer and Principal of Grace Bay Resorts; and Ed Steiner, Senior Vice President, Latin America and the Caribbean, One&Only Resorts share their insights with Luxist.

How to Protect Valuables While Traveling

Filed under: Luxury Travel & Hotels

Few things can ruin a trip faster than having something precious get lost or stolen. Although the best policy is to leave valuables at home while traveling (do you really need to bring those diamond earrings?), sometimes you just can't do without. When that's the case here's how to protect your irreplaceables while traveling:
  • Document your valuables before you leave for insurance purposes, in case the worst happens. Take a copy with you and leave one with someone at home.
  • Make a point to be (and look) alert Pickpockets and theives often target those who look preoccupied and innattentive.
  • Never pack valuables in checked luggage. Keep them with you in your carry-on instead.
  • Use see-through bags when packing your carry-on so the TSA inspectors can easily see what's inside without needing to directly handle the contents and potentially spill, drop, or pocket anything.
  • Don't put items loose into the TSA bin Anything small (like watches, cell phones, etc) should be put into a coat pocket, handbag, or ziplock bag to keep them together before going through security.
  • Always keep your carry-on as close to you as possible Make a point to stash it in the compartment either directly above or in front of your seat, if possible keep your most precious cargo in the bag that goes under the seat in front of you, and don't leave your carry-on behind when to go to the baggage carousel to pick up your luggage.
  • Have locks on everything You can't lock your carry-ons while they're going through security, or your checked luggage while it's on the plane, but having them locked at all other times (i.e. while your carry-on is stowed in the overhead compartment or your luggage is in the trunk of a taxi) can still help prevent theft.
  • Use the hotel room safe Locking items in your hotel room is all but worthless, and locking locked luggage in a hotel room isn't much better. Stash valuables in the room safe, hotel safe (even better), or if neither of those is an option you can always bring your own (check out Pacsafe).
  • Don't leave your luggage on a tour bus Just because everyone else is doing it, and the tour guide says it's okay, is no guarantee. Lock up any luggage you must leave behind and take all irreplaceable items with you.

What are the Next Hot-Spots in the Luxury Resort Scene?

Filed under: Video


Luxist Awards asked three of our Expert Panelists, all veterans of the travel industry, about the hot destinations of the future. Their answers may surprise you.

Adam Stewart the chief executive of Sandals Resorts International; Nikheel Advani, Chief Operating Officer and Principal of Grace Bay Resorts; and Ed Steiner, Senior Vice President, Latin America and the Caribbean, One&Only Resorts share their vision with Luxist.

Sharing the photos from your trip with friends and family

cruise shipPhotosharing is an art-form. Here are a few tips which will help you do it in the most creative way.

1. Be careful not to overwhelm your audience with too many photos. It may be best to edit down the quantity, rather than share hundreds of photos, because few of your invitees will look at all of them. Be careful not to share too many photos of the same scene.

2. If you have the time to do so, adding in captions makes it more interesting for your viewers. Be sure to include the names of people and date as well as the location, if notable.

3. Be artistic. Many photo sharing sites offer tools that let you add borders, background colors and other effects. Using some of these tools may make your presentation more visually appealing.

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