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A Week Of Pre-Valentine's Day Proposals From Robbins Brothers


Diamond engagement specialists Robbins Brothers turned up the heat for Valentine's Day, turning the week before the holiday into a flurry of proposals. Their "love team" was on a mission--five surprise proposals in five days throughout Southern California. Mission accomplished. Monday is above, after the jump, check out Tuesday through Friday including one proposal from a woman to a man.

Robbins Brothers Brings Jewelry Stores Back To Houston

Filed under: Jewelry


In 2009, we reported that engagement ring specialist Robbins Brothers was selling off its Houston stores to Spence Diamonds. But after Spence Diamonds pulled out of Houston, Robbins Brothers is back in with plans to open its original freestanding locations in Houston, Texas. "We are grateful for a second chance," commented Andy Heyneman, president and CEO for Robbins Brothers. "Houston has been a very important market to us; to have the opportunity to return so quickly is a testament to the hard work of everyone in the company."

Robbins Brothers will welcome past and future customers at the opening of its Houston Loop store near the Galleria in late January. The Baybrook location will open mid-year and Robbins Brothers is hosting a kickoff "Spa Open House" to entail complimentary diamond ring cleaning plus mini-manicures, massages, appetizers and gift bags. All customers who maintained their service policies with other jewelers can now return to the Houston store for Lifetime Diamond Warranty benefits. The response from former customers has been strong with many expressing delight that the chain is back in the area.

Robbins Brothers Introduces 98-Facet Diamond

Filed under: Jewelry


Engagement ring specialists, Robbins Brothers has come out with a new diamond cut. The standard 57 or 58-facet brilliant cut diamond is increasingly being edged out by stones with more and more facets. Over centuries, the natural octahedral rough diamond has gradually been modified and faceted to get the most light play out of the stone. In the last few years, breakthroughs in diamond cutting have lead to the ability to place more and more facets on stones. The new round brilliant Echo Diamond, contains 98 facets that are hand-cut and arranged for maximum brilliance. The facet placement allows more light movement and more sparkle, which delivers a brighter diamond. In celebration of the new diamond launch, Robbins Brothers offers customers a free diamond wedding band ($395 value) for every Echo Diamond that is purchased (minimum 1/2 carat) before October 24. The Robbins Brothers Echo Diamond also comes with a lifetime warranty, conflict-free promise, certification including an Imagem Light Return Report of "Very Good" or "Excellent," and a laser inscription with the Echo logo and IGI certificate.

Robbins Brothers Guarantees She'll Say Yes

Filed under: Jewelry

Robbins Brothers, The Engagement Ring Store has taken the anxiety out of buying an engagement ring in a variety of ways but their latest initiative, the "She'll Say 'YES' Guarantee" might just be the most important. The guarantee ensures that when the bride-to-be sees her engagement ring, she'll say "yes" to the marriage proposal. If not, the buyer can return the unworn ring within 30 days for a full refund.

The retailer offers other programs which ease the customer's mind like the Best Value Promise, which states that if a shopper finds a similar item within 30 days of their purchase and feel that it's a better value, Robbins Brothers will pay the difference or issue a full refund. Customers also appreciate the complimentary Lifetime Diamond & Gemstone Warranty which promises to replace one's diamond for a lifetime if it chips, cracks or separates from its mounting and is lost. The store also offers no money down financing.

Robbins Brothers Gets Into E-Commerce, E for Engagement

Filed under: Jewelry

Engagement ring specialist, Robbins Brothers, The Engagement Ring Store has gotten into the e-commerce business. The move is an acknowledgement of just how many men are shopping for rings online these days and how comfortable people are making expensive purchases online. Robbins Brothers has 10 freestanding stores in Southern California and Dallas/Fort-Worth, Texas and is a known brand in those markets, especially for their television commercials featuring real-life marriage proposals with gleeful newly affianced women. The company offers major bridal brands including Simon G., Ritani, Scott Kay, Coast, A. Jaffe and Tacori. Customers can also still come in to a store and buy or shop by phone. The website also offers live chat between the hours of 8am to 6pm PST, Monday through Friday and 11am to 4pm PST on Saturday.

"We're proud to be able to offer our customers the opportunity to purchase online," said Anthony Concotilli, Director of Digital Marketing for Robbins Brothers. "Our goal is to make their engagement experience easy, meaningful and stress-free. With E-Commerce customers can shop comfortably from their own home yet receive the personal attention they need."

To celebrate the launch, Robbins Brothers is offering free shipping on any online purchase along with a free pair of movie tickets on online orders placed by July 15, while supplies last.

Win A Trip For Two To Rome

A new date-night movie, "When In Rome" celebrates the romance of Italy and Robbins Brothers, The Engagement Ring Store is in on the act with a promotion that offers the chance to win a trip for two to Rome. The "Romantic Wishes" sweepstakes invites people to share their own fanciful wishes in order to enter the contest. The sweepstakes ends on February 14. On the next day top ten entries will be revealed by an internal panel of judges and then voted upon the next week by the online community. Shortly after, the grand-prize trip to Rome, Amsale wedding dress, and private screening of the movie will be awarded to the 1st, 2nd and 3rd place winners with the most votes.

Jewelry Store Surprises Firefighter In Unique Event


Some people love surprises, some people hate them. To me it always seems to be more fun to be the person planning the surprise which is why I decided to tag along when the engagement jewelry store Robbins Brothers decided to help young bride-to-be Christin Mora enact a little friendly revenge on her fiance. Michael Knobbe, a reserve firefighter in Vernon, California had proposed by pulling up in a firetruck with a 23-foot long "marry me" sign. The proposal later appeared in a Robbins Brothers commercial. But Knobbe, who recently returned from Iraq got a big surprise last week when he thought he was heading off to a fire (at the fire station no less) only to find his fiancee and the folks from Robbins Brothers waiting on a second floor balcony with wedding rings. Perhaps the most fun part of watching the surprise was the delight the Vernon firefighters took in setting it up. A smoke machine poured fake smoke onto the balcony creating a convincing spectacle. Convincing enough to fool a very confused Knobbe who climbed up to the balcony in full firefighter gear only to be greeted with laughter, balloons and TV cameras. He took it all in good stride and seemed to appreciate the fact that his wife-to-be has a great sense of humor too. I'm predicting a very lively marriage for these two. Check out the cuteness in the video above.

Robbins Brothers Debuts Virtual Love Note

A Virtual Love Note
Featuring Annette and Michael
Create your own at Robbins Brothers, The Engagement Ring Store
I've seen a lot of companies go into Chapter 11 and face financial trouble this year so it's rather nice to see one come out and thrive. Robbins Brothers jewelry stores had a rough start to this year but crisis often provides opportunity. The brand seems to have used the turmoil to change the overall slant of the popular West Coast engagement ring store. Where once their ads consisted of radio and television campaigns featured the eponymous brothers touting their low prices, now their television commercials boast a catchy tune, "Lovely Day" by Donavon Frankenreiter and show videos of happy proposals. It's a back to basics approach that seems to be resonating with customers who are looking for a little happiness in these trying times.

The company has now taken the song and idea behind it to create a new internet idea that won't cost you a dime. The Virtual Love Note allows anyone to create a personalized short video using the song and some basic themes. You personalize it with names, photos and other details to make it your own and can then send it to whomever you like. It can be used for proposals, announcements or just plain silliness (one of the examples is a woman's ode to chocolate). It's all part of the brand's mission to share the excitement of love, who's going to argue with that? The folks at Robbins Brothers also showed me the cute diamond ring keychains they give to customers (quick iPhone pic after the jump) and gave me four of them to give away. Want yours? Leave a comment below and the first four comments will each get one.

Robbins Brothers Peps Summer With Diamond Promotions

Filed under: Jewelry


It's been a tough year for the jewelry business and for Robbins Brothers in specific. The company, which specializes in engagement and wedding rings is making a fresh start after emerging from bankruptcy. Last month the company completed the sale of its assets to a purchaser owned and controlled by a significant equity holder of the company. The new legal entity, Robbins Brothers Jewelry, Inc. will enable the Robbins Brothers team to continue business. Andy Heyneman, president and CEO of Robbins Brothers called the recent moves " a humbling experience and an emotional rollercoaster for all involved" but has said that he's excited to have Robbins Brothers get back to the business of helping couples with their ring needs.

The company has created a couple of fun new promotions. They are holding a Diamond Dig in conjunction with Southern California's Orange County Flyers baseball team, after a doubleheader game July 5, 2009. After the game registered contestants will dig for 10 Robbins Brothers lighted ring boxes buried somewhere between first and third bases. The boxes will contain gift certificates, diamond pendants and earrings and one box will hold a .5-carat solitaire ring.Contestants can register at one of four Robbins Brothers locations in the area--Fullerton, Mission Viejo, Riverside or Montclair until June 29, 2009. Registrants will be given a complimentary ticket to the game.

Robbins Brothers Files For Chapter 11

Filed under: Jewelry

robbins brothersEngagement ring chain, Robbins Brothers, has become the latest jewelry store to file for Chapter 11. The 16-store chain billed itself as the "world's biggest engagement store" doing a brisk business in diamond rings and charming potential buyers with a media campaign featuring Skip and Steve, the Robbins Brothers.

The store will be broken into two parts and sold. As National Jeweler reports, bankruptcy documents show that the company will be divided into two parts and sold. Unless it is miraculously rescued by another buyer, Robbins Bros. Corp. will sell the California stores to Robbins Bros. Jewelry, basically to itself, while Canadian jewelry manufacturer and retailer Spence Diamonds will buy the three Houston stores and Illinois locations. Robbins Brothers expanded rapidly over the past few years and was done in by liquidity issues which were compounded by the slowdown in consumer spending. Sales decreased around three percent last year.

The three-generation, family-owned store moved from being a small jeweler to expanding into malls and then in 1995 opening a large bridal-only store.

Jewelry stores have been particularly hit by the bad economy (hence the need for a Sparkle Week). Fortunoff is in the process of liquidation and Zale's is closing 115 stores. With internet sales taking a bigger chunk of jewelry sales each year, jewelry stores were already feeling squeezed. The recession could lead more small jewelry chains to close their doors.

UPDATE: The company has restructured and emerged from bankruptcy.

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