Upgrading the Hotel Staff
Filed under: Luxury Travel & Hotels
According to a post on Hotel Hotsheet, at least one boutique hotel - Hotel Palomar in Washington - has hired a few unusual people to train its staff members. Their trainers include improve actors and a ballet master. This is a twist on the real estate trend of having actors play a family in a home that is up for sale, but serves the same function in adding to the overall presentation of the hotel. While every detail counts in the marketing of a boutique hotel, I've never heard anyone comment that a hotel had graceful staff - gracious, perhaps, but not graceful. Is this a selling point, or simply one of those unnoticed details that adds a tiny bit to the hotel's overall presentation? And if it is the latter, is the expense really worth it to the hotel?
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