luxury department stores

WSJ Rates Luxury Department Stores

Filed under: Services

After sending out correspondents to 12 stores of 5 different luxury department store chains in 6 cities across the country, the Wall Street Journal reported its findings yesterday, comparing how the stores stacked up in terms of service, product selection and their "extra touches." Bergdorf Goodman came out on top, winning the "best overall" rating. They had the shortest wait time for staff help, the largest selection of high-end, ready-to-wear designer apparel, excellent restrooms and even a DJ that will download music onto your iPod. Barneys got a nod for their insightful staff and number of new designers. Neiman Marcus was praised for their huge catalogue selection. Nordstrom, though only half its stores carry all their luxury brands, had one of the best shoe collections as well as easy returns. Saks has refreshing water bars and ultra-attentive staff.

Tags: barneys, bergdorf goodman, department stores, luxury department stores, neiman marcus, nordstrom, saks, wall street journal, wsj