Filed under: Luxury Cars & Autos
Jaguar, Lexus, Cadillac, Mercedes-Benz, Lincoln all made the list. They were joined by two other luxury brands: hoteliers Four Seasons and Ritz Carlton.
Non luxe brands included in the top 40 were Zappos.com, Enterprise Rent-A-Car and retailer Cabelas.
Brands that receive the J.D. Power Customer Service Champions designation are among the top 5 percent of more than 800 evaluated brands, based on their performance in five key areas identified as the J.D. Power 5 Ps: People, Presentation, Price, Product and Process.