Recent Comments:
Freedom of the Seas' Sickness {Luxist}
Jan 15th 2007 4:37PM Trudy I was on the same cruise and my throat killed me for weeks. I know it was from Chlorine. It started on ship and went to medical facility and they wanted me to buy cough drops. I have written to the president of company and I am waiting for reply a 20% discount on future cruise was NOT only an insult I felt like it was a slap in the face. Will continue to complain until a fair and equitable compensation is offered. RCCL is losing out in the long run because they have definetly lost a large loyal customer base.
Freedom of the Seas' Sickness {Luxist}
Dec 26th 2006 1:18AM I was also on the Freedom of the Seas on the December 3-10. This was my 35th cruise and by far the worse ever! I am still sick three weeks later from inhaling chlorine. I work for the U.S. Government and by the third day when I was sick of hearing that this is not opened because of the U.S. Government (example: Johnnie Rockets, Dining Room, ice cream station) it wasn't until I went to the pursers office and inquired did these comments cease. I then requested a copy of the Hazmat form and was turned down. They first stated it was 1 Part per million and then as the bleach turned my clothes white they re-stated 1 part per thousand. Actually I don't think they new what they were spraying. The cruise reminded of the New Orleans Katrina incident where the government pretended everything was fine when it really wasn't. I have been a true loyal customer to Royal Caribean Cruise line the past several years taking an average of two a year! But I have to say this cruise was terrible. The top managment team should be disciplined harsley! From the captain to the cruise director! They did not offer one credit on the ship or no free anything! Anyone who was on this cruise would agree it was terrible. I am in the process of contacting my attorney and I think others should too. The 20% off your next cruise (if bought in the next 12 months) was a real slap in the face too! I was on Mariner of the Seas the very next week and tried to use the 20% discount and of course couldn't. I am not sure if Royal Caribean is growing to Big to Fast or what but they were built on loyal customer like me and they are sure losing their loyalty base. For people that this was their first cruise I really feel sorry for them. RCCL I can guarantee you that you lost hundreds of repeat customers on this cruise. I hope the managment team back in Miami I reconsidering the Hell that the people on that cruise ship went through. The breathing of tocix chlorine for seven days was enough for a generous credit. The cruise director must of been sniffening to much chlorine if he believed that everything was fine. People are not idiots and he made the majority of us on the cruise ship feel like we were. I could go on for hours with my disappointment. But I feel I will have more recourse directing my complaints to the CEO I hope others will also complain
