Visa Black Card Introduces New Benefits
Visa has unveiled an array of new features to its ultra-exclusive Black Card's concierge program.
Available to just 1% of US residents-to ensure a maximum level of service for members-the sleek carbon card, with an undisclosed credit line, now comes with added amenities to its full-service concierge plan. With either a phone call or an email, the Black Card team is available 24/7 to handle anything from the standard restaurant, flight or hotel reservation to more challenging requests, like emergency document translation or specialty shopping, for when your beach reading requires a first edition. Now the card goes one step further when it comes to travel, offering trip delay reimbursements, roadside assistance (US & Canada), emergency services and increased redemption value for travel points.
Perhaps the most useful, and enjoyable, service though remains the Black Card's lifestyle management. Whether staying local or traveling to the most far-flung locale, the concierge will curate an evening out, including transportation, entertainment and dining. After tailoring your activities to your request, an email confirmation will arrive with an itemized itinerary. When the night is at hand, you'll receive a call from a Black Card representative to confirm that everything is in order, before you even get your bow tie on. Stepping out, your evening's chariot could be a Mercedes-Benz S550, whose driver will escort you to your entertainment, say, Cirque du Soleil's new Ovo performance (with VIP access). After two hours of wondering how the human body can leap, bend and balance like that, you'll have worked up quite the appetite, so it's off to dinner at the newly opened hot-spot with an impenetrable reservation line (if you're in Manhattan, have them gain you entrée to Keith McNally's Pulino's). As the night wanes, your driver suddenly becomes your best friend for returning you to your hotel or residence, as anyone with heels on will attest to.
Factor in travel priority, luxury gifts, and auto/baggage/travel insurance, and suddenly your gold and platinum cards may seem to be worth not much more than, well, plastic.
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Reader Comments (Page 1 of 1)
info Apr 20th 2010 6:25PM
http://www.hyphymarket.com/index.php/2010/04/visa-black-card-features-added/
Thanks for the post!!
scottaf68 Apr 21st 2010 2:05PM
I had this card for 1 year and have a serious issue with them. Someone stole my number and bought a HP computer for $499.99, so I called them immediately to let them now and their response was (unlike AMEX) "You contact the merchant and tell them that is it a fraud charge and have them fill out the report" until then you are responsible!!! Amazing! Can you believe that that is the way they handle an issue? AMEX would NEVER do that. They would handle the entire situation. I even spoke to a manager and he said you should be the one calling the merchant since it's your card!
So beware if you have any issues! In my opinion the is NOT a concierge card. Perhaps they need to google the word concierge.
Needless to say I canceled this and will be sticking with my Platinum AMEX.
larasmoke Jul 18th 2012 3:17PM
I was going to trade in My Amex Platinum for this one ..... now I'm NOT thanks for the tip
ML