Often at spas and resorts, instead of having customers deal with tips, a gratuity is built in. It's easier for the customer and offers a little assurance for the practitioner. But should you tip more even if the gratuity is built in? It's a matter of choice. Some people prefer to make sure that their tips go directly to the person performing the service, while others find the tipping process awkward. Also, some resorts do not allow practitioners to accept additional tips. Usually signs are posted to let you know, but when in doubt, ask.
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