One Cent Rate Is A Costly Mistake For Italian Hotel

by Deidre Woollard (RSS feed)
Aug 15th 2009 at 7:00PM

Some travelers to Venice, Italy may have gotten a great deal on a hotel room. The Crowne Plaza in Quarto D'Altino, around 15 miles from Venice, mistakenly offered room rates for just one euro cent on its website. The discount rate happened by human error, it was supposed to be a change to offer a two-night stay at half price but instead the one cent rate was up last Sunday. Savvy travelers jumped on the deal and the hotel received bookings for the equivalent of 1,400 room nights. A night at the 151-room hotel normally costs between 90 and 150 euros. The hotel may lose as much as 90,000 euros in the mistake but a spokesperson has said that it will honor the rate for guests with a valid confirmation.

Tags: hotel, italy, venice

Filed under: Luxury Travel & Hotels

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Reader Comments (Page 1 of 1)

Kevin Kadow Aug 15th 2009 7:34PM

"ill honor the rate for guests with a valid confirmation."

That's extremely generous of them. I wonder if Crowne Plaza expects to make up the loss in fees and room service?