Rules for Visiting a Cigar Lounge

I know the vast majority of you don't need this, and I'm sure a few will feel my pain. Others will come to the conclusion that I'm an impatient, insufferable prick. Both parties, fortunately, will be correct. But, it needs to be explained. If you happen to be traveling and walk into a cigar shop far from the one you call home, there are rules to follow. A lot of this is going to seem like common sense, but each is grounded in unfortunate reality. Remember, a good find for you may be daily life for the people already there.
The greatest transgression, at least among the regulars where I smoke, is to walk in off the street and open with some variation of, "This is great! It's like an oasis! It's nice to have a place where we can smoke ..." You may feel all these things, probably for good reason. The people to whom you are telling this are probably fully aware of what you've observed. They come to the shop regularly, sometimes every day. They know it's a great place to smoke and are happy to be there. And, they probably hear your speech from a different person nearly every day. It's not your fault, but it does get tiresome.
A corollary to the above – if you are so smitten with a particular shop that you want to take a picture of all your new friends, fight the urge. Few are interested in winding up in your scrapbook. Like you, they just want to sit back and have a smoke. Let them enjoy themselves.This may just be a New York phenomenon, but if you've tried talking to three people who obviously aren't interested, don't move on to the fourth. They may seem unfriendly – they may be unfriendly – but a concerted campaign to make them care about what's on your mind is likely to end in failure. Likewise, if you see a few people talking, don't insert yourself into their conversation. If they want to include you, they will. Just sit back, and wait for the conversation to evolve. When things progress naturally, you'll likely find yourself a part of the action without having to create it.
Often, one will enter a shop or lounge and feel the need to impress. Honestly, I understand. Cigar shops are dens of alpha males, with each measuring his manhood against the others. Regulars are notorious for this behavior, which is often tongue-in-cheek. When you jump into the fray, you change the dynamic from friendly ball-busting to heated competition, and you may find that those around you aren't interested in the latter. Don't broadcast your net worth, the loftiness of your title at work or the fact that you only smoke a high-priced upscale brand.
Another corollary: don't yell into your cell phone – clearly for the "benefit" of everyone around you – to broadcast your importance. Before you know it, a line will form in front of the store's manager, demanding your removal.
Chronic complainers are unwelcome almost anywhere. The people around you have problems too, and they're trying to escape them. So, when you push through the doors and start to talk about your recent layoff (a) why are you spending money on cigars? and (b) nobody cares. We didn't fire you. We aren't going to hire you. This is a non-starter. Like the job-hunters, some view cigar shops as commercial centers ... and they can be. They are great places to network, and many people find a lot of success this way. But, there are boundaries. If you show up at a lounge for the first time, it's probably unwise to start pitching your new business to the many "potential investors" around you. Be realistic. If you stood out on the sidewalk and solicited random passers by, how would they respond? The cigar shop is no different. Likewise, don't start selling your product or service. Nobody lit up a cigar to attend a timeshare presentation, and it's a bit rude to make them endure one from a stranger.
Perhaps the most idiotic mistake is to strut into a lounge with your own cigars. You pull one from your bag, cut one end and ignite the other. Then, when a staff member approaches you, you act indignant. The store has rent and wages to pay. Be sensitive to this fact. Either buy a cigar, or offer to pay a cutting fee.
And, a special tip for Europeans: Cuban cigars are illegal in the United States. Don't ask for one. Don't demand one. Don't explain that they are legal back home. None of this will change the reply from the employees. The longer you take, the longer the people behind you will have to wait, which will contribute to a chilly reception when you take your seat in the lounge.
Keep these tips in mind, and you'll have a great time at any cigar lounge you enter. Most of it is common courtesy, but many seem to leave that in their hotel rooms before walking over to the nearest cigar shop. Behave reasonably, and you'll be welcomed warmly in just about any establishment.

Reader Comments (Page 1 of 1)
Teresa Evans Apr 1st 2009 2:53PM
Great article. These should also be the "Rules for Life"!
el torcedor Apr 1st 2009 2:54PM
In your experience, how common are cutting fees and how much do they run? While I always travel prepared, and completely agree with the courtesy of patronizing the establishment, I'm as of yet unfamiliar with cutting fees. I at least browse the humidor and quite often find some new singles that I have to try. If it is a bar, I'm good for a scotch or two to offset my portion of the light bill. Good enough for corkage fees on wine, definitely fair on a stogie for a nice place to lay low.
Tom Johansmeyer Apr 1st 2009 8:39PM
I've seen them most often at cigar shops with lounges ... after all, why would you go into a shop with a cigar if you can't sit down and enjoy it? The lounges with cutting fees that I've been to have been in Boston and New York, and all ran around $10.
At the Carnegie Club in Manhattan, there is a $10 cutting fee, unless you're sitting at the bar. Of course, you're expected to drink, which makes sense. I've been to Lexington Bar and Books with my own sticks and wasn't charged a cutting fee when I sat at the bar.
If you're going to a shop with a lounge, you could always buy the cheapest cigar in the humidor and then smoke your own. It's not really appropriate (imagine buying a steak at The Palm and carrying it to a table at McDonald's), but you can usually get away with it.
Mark Apr 2nd 2009 7:14AM
Honestly, why is the cigar crowd so stiff and, well, prickish? I've been smoking cigars for most of my life and I still dread visiting the cigar shop. For the record, I do none of the things mentioned. I try to get in and out with as little interaction as possible.
Both the staff and patrons are, in fact, pricks. The typical customer is as you describe... ignorant, obnoxious, and boastful. It's like a used car salesmen convention. The employees are, apparently, those who stuck around long enough without taking a hint.
When I want to buy cigars, I have two choices nearby... I can go to the shop where the staff treats me like a shoplifter (seriously, who steals cigars?) yet acts like it's a huge inconvenience to accept my money in exchange for their goods. Or, I can go to the store where I'm greeted with a look that seems to say "Can't you see we're having a conversation about the underage girl from the Dippin' Dots stand? Go away!" In my experience, this is typical of every shop in the Washington D.C. area.
I don't need cigars, and I smoke less because I find the cigar shop experience unpleasant. For most people, I think, cigars are a superfluous luxury, not to mention, a waning fad. It's simply bad business to cultivate an environment where customers are ostracized.
No other business operates in this manner. When I visit a wine shop, I'm treated like royalty. What's different about tobacco?
However, I must say, the cigar shops I've visited on the West coast have been entirely pleasant. The proprietors are cool and friendly. They act like someone who's passionate about cigars rather than a security guard at a nicotine dispensary.
Jeff Apr 2nd 2009 2:02PM
Mark wrote: "Honestly, why is the cigar crowd so stiff and, well, prickish? I've been smoking cigars for most of my life and I still dread visiting the cigar shop. For the record, I do none of the things mentioned. I try to get in and out with as little interaction as possible.
Both the staff and patrons are, in fact, pricks. The typical customer is as you describe... ignorant, obnoxious, and boastful. It's like a used car salesmen convention. The employees are, apparently, those who stuck around long enough without taking a hint."
Thank you very much for this observation. This has been my experience as well.
And while I respect the author's "rules", I think it makes it abundantly clear to me that a cigar lounge is nowhere that I want to be. I'll enjoy my smokes at home without all the snobbery and the hyper-inflated costs and fees, thank you very much.
Joy Williams Apr 2nd 2009 3:42PM
My father was an avid cigar smoker (no cigar bars - he was born in 1897). It was his quiet time and we knew to leave him alone to sit on the front porch in the dark, enjoy his cigar and ponder life. It was the unspoken rule. One of my favorite memories of daddy. I'm female and don't smoke but I sure like your "rules'. I agree with Miss Evans, very good rules for life. It's exhausting how everybody has to be "somebody". Just enjoy the quiet time and ponder life. Joy Williams
hey dude7 Apr 3rd 2009 12:53PM
Sad but true, all depends on the region where you frequent your B&M..
Pacific coast is the best in friendliness not in price..
Atlantic coast arrogant knowitall, SOB`s for the most part..
mid USA....? a good mix, the price of LA and the arrogance of NY.....
Mr. Smith Apr 9th 2009 5:16AM
Mark-
I too appreciate your frustrations. Depending on how far it is, I suggest you try Bethesda tabacco, on Del Ray Ave in downtown Bethesda. It's a new location for an old business but the atmosphere, the selection and the staff are all top notch, welcoming and laid back. That being said, it's not the cheapest place I have ever been to.