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Reader Comments (Page 1 of 1)
2-18-2009 @ 12:24AM
Kate said...
@ Posters above: your information is bad.
Of course Tiffany does repairs and cleaning of both their fine jewelry and silver (free) and their silver junk jewelry (for a charge). This is true in Chicago, NYC, and even Austin, Texas. I can't imagine it's any different in OC.
The irritating thing about Tiffany now is is not that minor repairs are beneath them but that apparently nothing is. Take in a $175,000 ring to be resized at the Chicago store, and you will have to sit and wait behind hordes of Croc-wearing tourists fretting about whether it's worth the extra $30 or whatever to get their tacky tags engraved at Tiffany rather than the Things Remembered cart in their local mall. The in-store experience is appalling, particularly since their remodel. You now actually have to walk through the silver junk to even get to the customer service desks.
But, to Tiffany's credit, when I have mentioned my unwillingness to go in they have actually driven the several miles to my office to meet with me and discuss resizings. And my spending at Tiffany has not been particularly notable.
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