Think travel agents are a thing of the past, a dinosaur of the pre-internet days? These days travel management firms do a brisk business in helping clients navigate the world. The NY Times reports on the travel services that go above and beyond the call of duty to make sure their clients get where they need to go. Corniche Group handles a variety of celebrities and also works with sports teams handling tasks such as managing housing for Major League Baseball teams during the World Series. Whatever their clients want, whether it is special accommodations at a hotel or last-minute travel, Corniche handles it. For those without the bucks to hire Corniche, Anastasia Mann, the founder of Corniche, has some tips on how to make the impossible happen for yourself. She says that if you need something unusual you have to be "extraordinarily aggressive and not easily intimidated. " The advice is echoed later in the article by Paul A. Tucci, author of "Traveling Everywhere: How to Survive a Global Business Trip" who says that being polite but assertive is the way to resolve problems. You may have to challenge the first answer from customer service in order to get a satisfactory answer.